Ratings based on 713 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Apr 2024
I booked two rooms here at Easter. The price was high considering its a pub in Chichester, but it was Easter weekend and the picutures on both Expedia and the pub's own website looked lovely.Don't be decieved! It was hands down the most disgusting hotel I have ever stayed in. It was dirty, uncomfortable, damp and smelly. The fascilities were cheap and old - like staying in a really bad, very low budget, youth hostel. I didnt want to touch anything and couldn't wait for morning to leave. And I was the lucky one. My mother's room smelt so damp and mould. Her sheets were damp and she woke with a bad cough from the moisture in the air. Rather than sneaking off and leaving a bad review, I went to speak to the manager in the morning to tell him I wasn't happy. He agreed the rooms are bad (as did his staff) but he had just taken over and was about to do lots of improvements. He said I should contact Expedia - warned me they would take forever to reply, but he would approve a part refund the rooms. I did exactly this. Expedia were very quick, he lied about this, but when I raised the complaint it was refused by the hotel. I queried this explaining that the manager had already approved it and again they refused it. As I explained to the manager it was a real shame because my father lives around the corner and his house isnt big enough for our very big family to stay so if it been nice or even satisfactory, we'd be staying there often and spending a lot of money with them.
4 out of 5
by A verified traveler

Posted 26 Mar 2024
No WIFI and telephone services.
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Excellent stay with excellent service.
4 out of 5
by A verified traveler

Posted 10 Mar 2024
Very helpful staff. Busy pub on a Saturday which could be a positive or negative.
4 out of 5
by A verified traveler

Posted 7 Mar 2024
central and convenient
5 out of 5
by A verified traveler

Superb Choice for accommodation and food

Posted 26 Feb 2024 on Hotels
Visited Chichester for one night. Chose the George and Dragon based on location and price. I was very impressed... the room, in the converted stables was very comfortable and quiet. Amazing array of tea/coffee making facilities and room very clean and well equipped. Chose to eat dinner at the pub and was extremely impressed with the food. Breakfast, as well, was very good. Good selection of drinks and real ale - a lovely friendly, homely pub. Very good location for walking into the city or for those going to the theatre. Car parking on the nearby car park very easy. I would certainly stay here again.
1 out of 5
by A verified traveler

Avoid this place, terrible stay /bad experience

Posted 25 Feb 2024 on Hotels
Incredibly upset with the service provided. At the time we stayed we had no electricity and no resolution was found, when the staff went to try fix the issue they just left our door open where anyone could go in. I paid a premium for the room and the bed was uncomfortable, no electricity and well over priced. The manager assured me I would be reimbursed with a small sum of £20 for my inconvenience though has since ignored my email (having sent 3 reminders) and called several times.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2024
5 out of 5
by A verified traveler

Great stay near city centre

Posted 7 Feb 2024 on Hotels
Great location, near to city centre. Room was a good size with private bathroom. Very welcoming service. Bed was comfortable, slept well. Cooked breakfast included in the price was an added bonus
4 out of 5
by A verified traveler

Good value, good staff, room needs maintenance.

Posted 12 Jan 2024 on Hotels
Room needs maintenance, floor tiles in room lifting, broken glass in window, dripping shower. Would not take much to smarten up. Really OK for the nights stay. Plenty of coffee and tea in room. Breakfast is excellent. You really can’t complain due to the price.