Ratings based on 23 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Communication was excellent. Kerrie was so helpful. Surroundings are beautiful.
Comment from Hotel Management
19 May 2024 by Northlands Farm, Hotel Management
Thanks for your lovely review. Much appreciated
by A verified traveler
Posted 21 Jan 2024
We stayed in a Deluxe chalet - I looked up Deluxe in the dictionary just in case I had the definition wrong - it turns out I don’t, but this place does - when you pay a premium rate to stay somewhere you don’t expect to take your life in your hands just to get into bed!! Probably the perfect place for hobbits but not really ideal for fully grown adults
Comment from Hotel Management
21 Jan 2024 by Northlands Farm, Hotel Management
David,We were very sorry to hear you had issues with your stay. The photos in our portfolio do indeed show vaulted ceilings and low beams in the bedroom. Chalet 2 does have the low angled beams and if you had reached out to us, we could have offered you an alternative room but you did not give us this opportunity.We do hope you enjoyed other aspects of your stay and hope you will give us another try in the future Kindest regards
by A verified traveler
Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
26 Jan 2024 by Northlands, Hotel Management
Thanks for your review. We hope to host you again soon.
by A verified traveler
Stunning.
Posted 13 Oct 2023 on HotelsStayed here twice in two weeks, one night, then two nights the following week as I was working near by.
It's an absolutely stunning little place, would highly recommend.
by A verified traveler
One night break
Posted 26 Sep 2023 on HotelsLovely setting,clean accommodation the bed was uncomfortable the mattess sloped so you ended up in the centre of the bed. We were bothered by noise from the young ladies in the next door apartment going on until nearly 1am.
by A verified traveler
Posted 29 Aug 2023
The farm's exterior is attractive.
The nature is amazing, the lake, the playgrounds, the animals, everything was wonderful
The chalets were beautiful.
The hosts were friendly.
But unfortunately it was very, very disgusting It lacks the lowest levels of cleanliness.
The house stinks and is infested with 🕷 .
The Sofas were awful, all stains, residue of hair and food residual
the floor was gluey. The oven and dishwasher, I am sure, have never been cleaned .
The pillows and sheets have a storage smell .
in general Everything is good except the cleanliness and the non-existent internet. unfortunately i booked for four days and left only after two days because I couldn't bear to stay any longer.
I was disgusted with everything
I feel sorry The dream holiday would have been true with just a little more care.
I did not bother to Indy the owner about the cleaning as this task will take ages to be achieved given the status of it.
On booking property information states that housekeeping is on daily basis.
Last remark is about the cleaning lady who was driving very fast (in a zone of 5 miles an hour). She nearly hit my toddler.
Comment from Hotel Management
29 Aug 2023 by Northlands, Hotel Management
Dear Jaouida,Thank you for your review. Whist it was great to hear you were pleased with "Everything", we were sorry to hear that you had some issues with the cleanliness which I hope to address. In terms of the sofa cleanliness, I think you are referring to the inside of the sofa bed and we have rectified this and can only apologise if this was not up to scratch on this occassion.. We do indeed do a very deep clean but this was overlooked as we had a temporary cleaner.The oven and dishwasher are cleaned thoroughly each stay and I would have liked the opportunity to inspect this while you were here but (as with other issues) regrettably you did not inform us and give us the opportunity to fix this.There's some factual issues with other parts of your review, firstly, I was sorry to hear about the traffic incident but we do not encourage children to play on the road in and out of the farm. This is a tarmac road and is a 30MPH limit (not 5PMH as you have stated). House Keeping is indeed available and on the Expedia website it states this is an option 20 per day.Whilst encouraging to hear that most of your stay met with your approval, it is always difficult to hear reviews with issues which could have easily been rectified quickly had you given us the opportunity. I saw you each day and we exchanged a friendly hello but you never asked about the housekeeping or mentioned any issues at all. I do hope you come back and stay again soon and give us another chance.Kindest regards,
by A verified traveler
Fabulous stay!
Posted 4 Aug 2023 on HotelsSuch a beautiful place, stunning grounds and the animals are super friendly. Really good communication too from the owners with a big list of things to do, places to go and information about the farm, could not recommend more!
by A verified traveler
Posted 13 May 2023 on Hotels
Lovely little place, very peaceful and have everything that we needed. Was lovely
by A verified traveler
Posted 12 Nov 2022 on Hotels
by A verified traveler
Amazing Stay
Posted 6 Oct 2022 on HotelsAmazing amazing amazing. Fantastic place that is quiet and relaxing. Loads of little extras that make that special little touch.
