Ratings based on 969 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 29 Apr 2024
Overall experience was fantastic. Definitely the best choice available in Chicago
Comment from Hotel Management
30 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Ibrahim,Thank you for taking the time to share your review of The Peninsula Chicago. We are honored to read your kind words, and we are delighted that you enjoyed your overall experience. We hope to welcome you back for another visit soon!Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 24 Apr 2024
The staff are thoughtful and provide the best service. While I was there, I was already planning to come back and stay there again!
Comment from Hotel Management
29 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Gaurav,Thank you for sharing your kind review of The Peninsula Chicago! It is wonderful to read that our staff made a memorable impact on your stay. We look forward to welcoming you back again in the future.Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 23 Apr 2024
excellent as usual
Comment from Hotel Management
23 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Larry,We are pleased that you enjoyed your experience at The Peninsula Chicago! Thank you for sharing your review. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 21 Apr 2024
Very happy with all aspects of my stay!
Comment from Hotel Management
23 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Marlene,We are delighted to read that you were happy with your stay! Thank you for sharing your review. We hope to welcome you back again in the future.Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 21 Apr 2024
Fabulous as always!
Comment from Hotel Management
23 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Andy,Thank you for sharing your kind review! We hope to welcome you back to The Peninsula Chicago again soon.Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 17 Apr 2024
YOGA AND POOL AND ELEGANT LUNCH AREA PLUS LOVE MY SUITE !!!!
Comment from Hotel Management
18 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Teresa,Thank you for sharing your review of The Peninsula Chicago! We are delighted that you enjoyed yoga, the pool, lunch area, and your suite. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 16 Apr 2024
They hotel allows guests to smoke all kind of herbs. Annoying. Smoking not cigarettes nor cigars. Nothing happens if you complaint. Not a regular 5 stars hotel.
Comment from Hotel Management
17 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Mario, I am concerned to read your review regarding smoking at The Peninsula Chicago. I would love to speak with you directly about your experience at the hotel, should you be open to it. Please feel free to call the hotel and ask to speak with Vince Reyes in the Executive Office. I look forward to connecting with you. Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 16 Apr 2024
This is an excellent property. Comfortable, exceptionally well appointed and detail oriented room design. VERY comfortable bed and DARK, quiet room. Great for sleeping. Prompt service, great breakfast. Highly recommend.
Comment from Hotel Management
18 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear Roderic,Thank you for your kind recommendation of The Peninsula Chicago. We are delighted that you enjoyed your experience, including the room design, breakfast, and service provided by our staff. We hope to welcome you back for another visit soon.Warm regards,Vince ReyesHotel Manager
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by The Peninsula Chicago, Hotel Management
Dear John,Thank you for sharing your review. I am disappointed to read the rating and would love to hear more about your experience so that we may improve for the future. Should you be open to it, please feel free to call the hotel and ask to speak with Vince Reyes in the Executive Office.Warm regards,Vince ReyesHotel Manager
