Ratings based on 1,275 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Neil,Thank you for the wonderful review! We are thrilled that you enjoyed your stay with us at Sofitel Chicago Magnificent Mile! We look forward to your next visit.
by A verified traveler
Posted 30 Apr 2024
Really enjoyed our stay. Went for our 11 yr wedding anniversary and they gave us a complimentary upgrade which made it extra special. So thoughtful of the staff
Comment from Hotel Management
30 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Mandi, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your 11th-anniversary stay and the complimentary upgrade made it extra special. Your kind words will be shared with our staff. We look forward to welcoming you back soon.
by A verified traveler from North Hollywood
Posted 28 Apr 2024
Great hotel ! Affordable
Comment from Hotel Management
29 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Kevin, Thank you for your kind review! We are pleased to hear that you found our hotel great and affordable. We look forward to welcoming you back soon.
by A verified traveler
Posted 27 Apr 2024
Very pretty hotel with very lovely weekend. Noted that the bathroom sink had a lot of stain marks (maybe permanent), but was clean over all. Staff was very nice, opening doors into and out of the hotel, opening public transportation doors on arrival as well. Pretty good experience, but not much was included in the stay.
Comment from Hotel Management
29 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Areeba, Thank you for choosing Sofitel Chicago Magnificent Mile for your recent stay. We are delighted to hear that you had a lovely weekend with us. Your feedback regarding the bathroom sink stain marks has been duly noted, and we will ensure it is taken care of promptly. We are pleased that you found our staff to be very nice and helpful. We hope to welcome you back soon for another pleasant experience.
by A verified traveler
Posted 25 Apr 2024
Beautiful hotel with a great view
Comment from Hotel Management
26 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Brian, Thank you for your kind words about our beautiful hotel and great views. We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Evgenii,Thank you for the positive review! We are delighted that you enjoyed your time with us at Sofitel Chicago Magnificent Mile! We look forward to welcoming you back soon.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Lorraine,Thank you for taking the time to leave a review! Please feel free to message us to give us more details about your experience. We look forward to seeing you on your next visit.
by A verified traveler
Posted 25 Apr 2024
Asked for a deposit and mentioned within a time period would receive a portion back after other expenses would be determined. So far nothing.
Comment from Hotel Management
25 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Dolores, Thank you for taking the time to leave a review! We apologize for the inconvenience you have experienced. The hold for incidentals on your credit card will be released within 7-10 business days of the check out date. Please let our team know if we may further assist with this matter. Again, we apologize for any inconvenience this may have caused for you.
by A verified traveler
Posted 24 Apr 2024
Very nice
Comment from Hotel Management
24 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Bennett,Thank you for the positive review! We are thrilled that you found your experience to be very nice. We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Bemin,Thank you for the wonderful review! We are thrilled you enjoyed your time at Sofitel Chicago Magnificent Mile. We look forward to welcoming you back soon!
