Ratings based on 80 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
4 May 2024 by Hotel Manager, Hotel Management
Dear Gabriella,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely, Hotel Manager
by A verified traveler
Posted 27 Apr 2024
Did not like the service.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Damain,Thank you for your feedback. We're sorry to hear that you were dissatisfied with the service during your stay. We take your comments seriously and will address them with our team to ensure improvements are made. If you have any specific details or suggestions on how we can enhance our service, please feel free to share. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 26 Apr 2024
Very friendly and welcoming property will be staying again
Comment from Hotel Management
27 Apr 2024 by Hotel Manager, Hotel Management
Dear Damion,Thank you for sharing your experience with us. We are thrilled to hear that you found our property to be friendly and welcoming. Your kind words mean a lot to us, and we are delighted to know that you plan on staying with us again in the future. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Apr 2024
Loud at all hours in hall, room smelled of smoke, ceiling in bathroom caving in, nightstand dirty.
Comment from Hotel Management
22 Apr 2024 by Hotel Manager, Hotel Management
Dear Jamie,We apologize for the disappointing experience you had during your stay. Your feedback is concerning, and we take it seriously. We strive to provide a comfortable and pleasant environment for all our guests, and we regret that we fell short of meeting your expectations. We will address the issues you mentioned promptly to ensure improvements are made. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to better serve you in the future. If you would like to discuss your experience further or have any additional feedback, please feel free to contact us directly.Sincerely,Hotel Manager
by A verified traveler
Posted 9 Apr 2024
Great price and friendly staff.
Comment from Hotel Management
10 Apr 2024 by Hotel Manager, Hotel Management
Dear Kevin,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great prices and encountered friendly staff during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent experience in the future!Sincerely,Hotel Manager
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Hotel Manager, Hotel Management
Dear GENO,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely,Hotel Manager
by A verified traveler
Posted 30 Mar 2024
Great place
Comment from Hotel Management
1 Apr 2024 by Hotel Manager, Hotel Management
Dear Destiny,Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel. If there's anything specific that made your stay enjoyable or any suggestions you have for us to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely,Hotel Manager
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Hotel Manager, Hotel Management
Dear Shmecka,We are grateful that you enjoyed your stay with us and gave us a five-star rating. Every guest should have a wonderful experience from us, and we also want to give you value. We are excited to have you visit us and look forward to serving you even better. Serving visitors like you is a privilege. Sincerely, Hotel Manager
by A verified traveler
Posted 24 Mar 2024
Great rooms, staff and location
Comment from Hotel Management
25 Mar 2024 by Hotel Manager, Hotel Management
Dear Evgeni,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed our great rooms, staff, and location during your stay. Providing comfortable accommodations, excellent service, and a convenient location for our guests is important to us, and we're glad that we could meet your expectations. Your satisfaction means a lot to us, and we appreciate your support. We hope to have the opportunity to welcome you back for another wonderful stay in the future! Sincerely,Hotel Manager
by A verified traveler
Posted 18 Mar 2024
It was good for the price maybe a little more cleaning needed but it was good
Comment from Hotel Management
19 Mar 2024 by Hotel Manager, Hotel Management
Dear Guillermo,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel good value for the price. Your comments regarding the cleanliness are noted, and we'll ensure to address them promptly to improve our guest's experiences. We appreciate your honesty and hope to welcome you back for an even better stay in the future. Sincerely,Hotel Manager
