Ratings based on 201 Verified Reviews
4.6 Room cleanliness
3.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Nice
Comment from Hotel Management
4 Apr 2024 by Level Management , Hotel Management
Hi Brittany - Thank you for leaving your review. We great appreciate your feedback and hope to welcome you back to Level Chicago again!
by A verified traveler
Posted 16 Mar 2024
Thoroughly enjoyed my stay and my room. Will definitely book here again. Basic view of the courtyard but that was not important to me.
Comment from Hotel Management
17 Mar 2024 by Level Management , Hotel Management
Greetings Ehle, Thank you for leaving a review, we are excited to welcome you back on property for future stays.
by A verified traveler
Posted 19 Feb 2024
This place was amazing an accommodating to all my needs I highly recommend a will surely be returning !
Comment from Hotel Management
19 Feb 2024 by Level Management , Hotel Management
Greetings Kimesha,Thank you for your review, we are ecstatic to hear we exceeded your expectations. We look forward to hosting you soon!
by A verified traveler
Posted 1 Feb 2024
Lots of issues with the unit. Purchases a suite for the weekend. 0/2 televisions worked nor did the room phone. The sink did not drain and we had to wash our hands in the kitchen. The shower did not drain either and when removing the drain cover there was an enormous amount of hair causing the issue. The front desk wasn’t of much help as they were full and stated someone would be in touch. As of 5 days after checkout have not heard back. The area and parking were nice and convenient- such a shame
Comment from Hotel Management
2 Feb 2024 by Level Management, Hotel Management
Hi Fabian,Thank you for taking the time to leave feedback regarding your recent stay.Your experience is not indicative of the service we strive to provide.Please look out for direct correspondence from the hotel to address your experience.
by A verified traveler
Posted 23 Jan 2024
The room was very clean and the view was beautiful
Comment from Hotel Management
24 Jan 2024 by Level Management , Hotel Management
Hi Tiyeisis, Thank you so much for providing us with your review. We are thrilled to hear that you enjoyed the views and cleanliness. Hopefully, we will be welcoming you back again soon!
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Level Management , Hotel Management
Good afternoon Tesla,Thank you for your review, It seems we didnt meet all your expectations and would like to hear your feedback. Please reach out to the property directly to further discuss your stay.
by A verified traveler
Posted 22 Jan 2024
Loved the city view!
Comment from Hotel Management
22 Jan 2024 by Level Management , Hotel Management
Hi Leticia! Thank you so much for providing us w/ your review! We hope to welcome you back again soon!
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Level Management , Hotel Management
Hi Yesenia! Thank you so much for your review. We greatly appreciate you staying with us, and hope to welcome you back again soon!
by A verified traveler
Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Phillip Kane, Hotel Management
Thank you for staying with us, we are glad you enjoyed your stay. We look forward to seeing you again!
by A verified traveler
Posted 7 Jan 2024
I love that it’s not a typical hotel room it’s more homey its so cute
Comment from Hotel Management
8 Jan 2024 by Phillip Kane, Hotel Management
Greetings Megan, thank you for staying with us. We are happy to hear the room made you feel more at home, we hope to see you soon!
