Ratings based on 2,254 Verified Reviews

4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Windsor

Posted 2 May 2024
Comment from Hotel Management
3 May 2024 by Front Office Manager, Hotel Management
Thank your staying with us.
4 out of 5
by A verified traveler from Freeport

Posted 30 Apr 2024
Nice place to stay. The bed was too firm.
4 out of 5
by A verified traveler from Philadelphia

Posted 29 Apr 2024
The check in was amazing since my flight was delayed. They worked with me to have my key card ready since I was getting in late and fast check in. Rooms clean love that the parking garage was next door not free but more reasonable than the actual garage price. Breakfast was hot and many different alternatives hot cereal and cold cereal hot waffles, sausage turkey and pork, drinks.
1 out of 5
by A verified traveler

Posted 29 Apr 2024
We found rats in the room.
1 out of 5
by A verified traveler

Posted 28 Apr 2024
Indifferent staff. Breakfast did not open til 8. Styrofoam . Handicap bathroom you had to go down a floor. Same menu for breakfast same both days. No hot eggs.
Comment from Hotel Management
30 Apr 2024 by Assistant General Manager, Hotel Management
Dale, Thank you for your review. I apologize that your stay was lack-luster and indifferent. It seems like the largest let down was the complimentary breakfast. We are seeking approval to heighten the quality of the breakfast plates and utensils. This is good advice for weekend travelers, on Saturday and Sunday mornings the breakfast items are the same and are: Hard boiled eggs, biscuits & gravy, pork sausage, and then the more continental items that are also available each day. Thank you again for taking the time to share your feedback. Regards, - Joe
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Spacy, comfortable, a bit far from red line, but it is acceptable
4 out of 5
by A verified traveler

Posted 27 Apr 2024
It is good for one night stay.
3 out of 5
by A verified traveler

Posted 26 Apr 2024
Some staff were not friendly and rude, breakfast crew the worst ever, make me feel I was in jail !
4 out of 5
by A verified traveler

Posted 23 Apr 2024
The bath linen had hair on it. Otherwise, everything was fine.
4 out of 5
by A verified traveler

Posted 22 Apr 2024
No housekeeping during the 3 days of our reservation not even take the trash out