Ratings based on 988 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Enjoyed my stay
Comment from Hotel Management
13 May 2024 by Guest Relations Specialist, Hotel Management
Hi Alex,We're thrilled to hear that you enjoyed your stay with us! Providing a delightful experience is always our top priority, and we're pleased that we could meet your expectations. Our team works diligently to ensure that every guest feels welcomed and comfortable throughout their time with us. Your positive feedback motivates us to continue delivering exceptional service to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 11 May 2024
The business center is a four-foot table in the lobby.
Comment from Hotel Management
13 May 2024 by Guest Relations Specialist, Hotel Management
Hi Wes,We appreciate your feedback regarding our business center. While we understand your concerns, we strive to provide a comfortable and functional environment for all our guests. Our business center setup is designed to accommodate various needs efficiently. However, we value your input and will consider it as we continue to enhance our amenities to better meet the expectations of our guests.
by A verified traveler
Posted 7 May 2024
Outside nice
Comment from Hotel Management
7 May 2024 by Guest Relation Management, Hotel Management
Hi Seneca,Thank you for choosing us for your accommodation needs. We would love to learn more about your experience to better address any areas of concern. Please feel free to reach out to us directly so we can discuss how we can improve and ensure your next stay exceeds your expectations. Looking forward to welcoming you back soon!
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by Guest Relations Specialist, Hotel Management
Hi Wiwit,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 2 May 2024
Problem with bathtub draining Saturday evening.
Oddly, it was fine on Sunday.
Comment from Hotel Management
3 May 2024 by Guest Relation Management, Hotel Management
Hi Bill,Thank you for your feedback regarding your recent stay at our hotel. It's unfortunate that the bathtub problem occurred, but we're glad to hear that the issue seemed to resolve itself by Sunday. Please rest assured that we will have our maintenance team inspect the bathtub to ensure it functions properly moving forward. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 29 Apr 2024
Nice place to stay but fix ur hot tub
Comment from Hotel Management
30 Apr 2024 by Guest Relation Management, Hotel Management
Hi Andres,Your perfect rating and feedback during your stay are greatly appreciated! We're thrilled to hear that you had a pleasant stay with us. Rest assured we will have the tub looked into and take the necessary steps. Thank you for your support, and we hope to see you again soon for another enjoyable visit!
by A verified traveler
Posted 10 Apr 2024
Close to where our friends lived so made the quick visit easier
Comment from Hotel Management
11 Apr 2024 by Guest Relation Management , Hotel Management
Hi Amy,We strive to provide a comfortable and memorable experience for our guests, and we're thrilled that we succeeded with you. Come back anytime!
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Guest Relation Management , Hotel Management
Hi Gaynisha,We're thrilled that you enjoyed your stay, and we hope to have the pleasure of hosting you again in the future!
by A verified traveler
Posted 29 Mar 2024
Clean and nice. Only complaint would be later hours for the gym
Comment from Hotel Management
30 Mar 2024 by Guest Relations Specialist, Hotel Management
Hi Jamie,We're delighted to hear that you found our hotel clean and enjoyable during your stay. Maintaining high cleanliness standards is a top priority for us, and we're pleased that it met your expectations. Regarding the gym hours, we appreciate your feedback and will certainly take it into consideration as we continuously strive to enhance our guests' experiences. Thank you for sharing your thoughts with us, and we hope to welcome you back soon for another pleasant stay.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Guest Relation Management , Hotel Management
Hi fabian,We're thrilled to have contributed to your enjoyable stay. It was a pleasure hosting you, and we hope to have the opportunity to do so again in the future!
