Ratings based on 878 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Jenna was excellent, she leads the way in how customer service should be. I will give the hotel 10/10 because of her. It has nice new rooms, only surprising thing is the restaurant and bar close at 9pm which for a full service hotel at a major international airport is very surprising.
by A verified traveler
Posted 20 May 2024
Great
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Ron, thank you for your feedback! The team at Holiday Inn Chicago O’Hare – Rosemont is glad to hear you had a great experience. We're looking forward to welcoming you back!
by A verified traveler
Posted 19 May 2024
Nice
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Derrick, thank you for your feedback. The team at Holiday Inn Chicago O’Hare – Rosemont is pleased to hear you had a nice experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 May 2024
Very Clean and super nice staff
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Daniel, thank you for your fantastic feedback! The team at Holiday Inn Chicago O’Hare – Rosemont takes pride in maintaining cleanliness and offering exceptional service. We're looking forward to welcoming you back again soon!
by A verified traveler
Posted 16 May 2024
The cbeck in process was super first
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Selinah,Thank you for sharing your experience at the Holiday Inn Chicago O’Hare – Rosemont! We're delighted to hear that the check-in process exceeded your expectations. Our team looks forward to welcoming you back soon!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Mayela, thank you for providing a rating. We hope your stay met your expectations. If there's anything specific you’d like to share about your experience, we welcome any additional feedback.
by A verified traveler
Posted 15 May 2024
Staff was friendly and the facility was super clean. They've done a nice job bringing this hotel up in quality, and with a modern look. An enjoyable experience.
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Ralph, the team at Holiday Inn Chicago O’Hare – Rosemont is delighted to hear about your enjoyable experience. It is wonderful to know that you appreciated the modern look and cleanliness. The team takes pride in delivering friendly service and maintaining high standards. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Ahmet, thank you for the excellent rating! The team at Holiday Inn Chicago O’Hare – Rosemont is thrilled to see that you had a wonderful stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Caitlin, thank you for staying with Holiday Inn Chicago O’Hare – Rosemont! It is wonderful to see that you had such a positive experience. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 13 May 2024
The property was clean and the staff was accommodating
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Nicole, it's fantastic to hear that you had a wonderful experience at the Holiday Inn Chicago O’Hare – Rosemont. Our entire team is delighted to hear that you appreciated our tidy environment and helpful colleagues. Your satisfaction is always our top priority. We hope to see you again soon for another enjoyable stay.
