Ratings based on 1,843 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 May 2024
Nice area to walk around
5 out of 5
by A verified traveler

Posted 3 May 2024
All staff are gentle and the place was clean and neat.
4 out of 5
by A verified traveler

Posted 2 May 2024
This hotel was priced reasonably and offered a very convenient location for me. Staff was friendly and efficient and my was room was spacious and clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
5 out of 5
by A verified traveler from los angeles

Posted 1 May 2024
Excellent location and lucky yo have a magnificent window view! Highly recommended; Expedia was about $50 cheaper than the same type of room at Hilton website.
5 out of 5
by A verified traveler

Posted 1 May 2024
Great hotel. Clean and friendly staff.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Room and stay was great. Valet made me late the morning I was trying to leave. Need a better system because I had to wait 45 minutes for my car. The valet responded saying they would get my car but when I arrived downstairs 15 minutes after texting my car was not there. I had to walk next door and wait 5 minutes for someone to let me in since it was locked. Only to find out the attendant was sleep. The hotel needs their own valet person.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Very friendly and enjoyable experience
4 out of 5
by A verified traveler

Posted 29 Apr 2024
It was conveniently located to Michigan Ave and State street and Grant park for ease of walking anywhere. It isn’t a fancy hotel with elaborate lobby but that isn’t why I came to Chicago.
3 out of 5
by A verified traveler from Farmington

This traveler left a rating score only Posted 29 Apr 2024