Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bloomington
Posted 13 Apr 2024
The elevator feels unstable, the pool is much smaller in reality (looked bigger in the picture), no hot tub, needed extra sheets but had to go down to get them myself, the sofa bed was terribly uncomfortable and disgustingly stained.
by A verified traveler from Bloomington
Posted 30 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Andrea Front Desk Supervisor, Hotel Management
Thank you Nicole for taking the time to provide feedback from your recent stay with us. We are pleased to hear that you enjoyed your stay and look forward to seeing you again the next time that you are in the Schaumburg area.Thank you
by A verified traveler
Posted 26 Mar 2024
Stay was pleasant
Comment from Hotel Management
29 Mar 2024 by Andrea-Front Desk Supervisor, Hotel Management
Thank you for staying with us. We are glad that you had a pleasant stay and look forward to seeing you again soon.Thank you
by A verified traveler
Posted 4 Mar 2024
Will stay here again
Comment from Hotel Management
29 Mar 2024 by Andrea, Hotel Management
Thank you Patrick for your review. It sounds like you had a great stay and we are so glad you enjoyed yourself. We look forward to seeing you the next time that you are in the Schaumburg area. Thank you
by A verified traveler from Tolono
Posted 12 Feb 2024
We love this Courtyard because of the price and location. I do think the rooms could use some updating, but the building itself is nice and clean. I will say this passed time we stayed, our room smelled strong of cat pee and there was no removing the smell. Felt like the specific room we were in, could have definitely been cleaner and could use a deep clean. I notified the front desk of the smell as well. I felt like the smell was on me when we left the room and cat per is the worst smell ever.
Comment from Hotel Management
20 Feb 2024 by Andrea Front Desk Supervisor, Hotel Management
Thank you for taking the time to write a review. I am sorry to hear that you had a less than memorable stay with us. We will be sure to pass along your feedback to team, Have a great evening.
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
29 Mar 2024 by Andrea-Front Desk Supervisor, Hotel Management
Thank you for your 5/5 review. We are so pleased that you enjoyed your stay and look forward to seeing you the next time that you are in the Schaumburg area.Thank you
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Andrea-Front Desk Supervisor, Hotel Management
Thank you for taking the time to provide feedback about your recent stay with us. We are pleased that you enjoyed your stay and we look forward to the opportunity to serve you again when you are in the Schaumburg area.Thank you
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Andrea-Front Desk Supervisor, Hotel Management
Thank you for taking time to provide a review from your recent stay with us. We are so glad that you enjoyed your stay and look forward to seeing you the next time you are in the Schaumburg area.Thank you
by A verified traveler
Highly recommended
Posted 22 Jan 2024 on HotelsHotel very nice. Beds so comfortable and everything was clean! In the room and out! I would like to thank Andrea at the front desk for being welcoming, nice and polite. That is one thing I love to experience when traveling. We have put this Courtyard on our must stay list!
Comment from Hotel Management
22 Jan 2024 by Andrea Front Desk Supervisor, Hotel Management
Thank you Angela for your kind review. I am glad that you felt welcomed when you came into the hotel. We do pride ourselves on having the friendliest team in Schaumburg. We look forward to seeing you the next time that you are in the Schaumburg area.Thank you
by A verified traveler
Posted 21 Jan 2024
Nice and clean
Comment from Hotel Management
22 Jan 2024 by Andrea Front Desk Supervisor, Hotel Management
Thank you for review! We are glad to see that you enjoyed your stay and we look forward to seeing you the next time that you are in the Schaumburg area.Thank you
