Ratings based on 2,980 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Good experience!
by A verified traveler
Posted 14 Jun 2024
Great stay three times in a row. No complaints!
by A verified traveler
Posted 13 Jun 2024
Wonderful place to stay centrally located in Chicago
Comment from Hotel Management
14 Jun 2024 by cesar , Hotel Management
Thank you for the review and feedback !
by A verified traveler
Posted 13 Jun 2024
Check in at Loop location is always a pleasure with "Alina" (spelling).
Comment from Hotel Management
14 Jun 2024 by cesar , Hotel Management
Thank you for the review and feedback !
by A verified traveler
Posted 12 Jun 2024
CHeck in was quick and easy and our room was very nice.
Comment from Hotel Management
13 Jun 2024 by cesar , Hotel Management
Thank you for the review and feedback !
by A verified traveler
Posted 11 Jun 2024
Staff was friendly. Conveniwnt to Monroe stop (and really pretty much anything walkable). Twin room was small. Felt like a dormitory, but did thr job. Likely wouldnt stay again for the price.
Comment from Hotel Management
12 Jun 2024 by Adrian: Guest Experience Manager, Hotel Management
Hello MelissaIt was a pleasure to assist you during your stay. The staff at Club Quarters Central Loop always stirves to provide our guest the best experience during their stay. We're looking forward to your next visit.
by A verified traveler
Posted 9 Jun 2024
I was there for Blues Festival. It was convenient location to go shopping and catch the shows.
Comment from Hotel Management
12 Jun 2024 by Adrian: Guest Experience Manager, Hotel Management
Hello Kanako, It was a pleasure to assist you during your stay. The staff at Club Quarters Central Loop always stirves to provide our guest the best experience during their stay. We're looking forward to your next visit.
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Adrian: Guest Experience Manager, Hotel Management
Hello Pat,It was a pleasure to assist you during your stay. The team at Club Quarters Central Loop always strives to provide our guest the best experience during their stay. We're looking forward to your next visit.
by A verified traveler
Posted 5 Jun 2024
Unfortunately, our entire team who was traveling for a conference had the same shared experience while staying at this hotel. There was mold in the showers, the room(s) reeked of tobacco smoke, and they couldn't get a hold of the front desk from their rooms because at first the phones weren't even connected to the wall. Once they contacted the front desk, they were only able to offer a smaller room with no closet/no hangers. Lastly, and maybe most importantly, one of our employees had someone knock on her door at 4am saying "Housekeeping." Highly unusual/suspect, and not safe. We will never book this hotel again. Seems like major hygiene/safety upgrades need to be addressed here. Also, not to mention these rooms were $400 a night!
Comment from Hotel Management
5 Jun 2024 by Cesar - Guest Experience Manager , Hotel Management
Thank you for the review and feedback !
by A verified traveler
Posted 2 Jun 2024
Front desk help was amazing
Comment from Hotel Management
2 Jun 2024 by Adrian: Guest Experience Manager, Hotel Management
Hello Scott,Thank you for your feedback. It was a pleasure to assist you. The Club Quarters Central Loop staff always strives to provide our guest the best experience during their stay. We're looking forward to your next visit.
