Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Jeannie, Hotel Management
Thank you for your review
by A verified traveler
Posted 29 Apr 2024
Nothing
Comment from Hotel Management
30 Apr 2024 by Jeannie, Hotel Management
Thank you for your kind review
by A verified traveler
Posted 19 Apr 2024
The staff was pleasant. The room was clean with a refrigerator but no microwave.
Breakfast included scrambled eggs meat and potatoes along with waffles and the usual items that comprise a continental breakfast.
JNT
Comment from Hotel Management
19 Apr 2024 by Jeannie, Hotel Management
Thank you for taking the time to fill out our online review. We hope to see you again in the future.
by A verified traveler
Posted 12 Apr 2024
We choose Best Western for dependable consistency and value for money. This hotel fulfilled our needs in addition to being close to O'Hare.
Comment from Hotel Management
12 Apr 2024 by Jeannie, Hotel Management
Thank you so much for you awesome review. We are so happy that you enjoyed your stay with us.
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Jeannie, Hotel Management
Thank you for your kind review
by A verified traveler
Posted 2 Apr 2024
great staff
Comment from Hotel Management
2 Apr 2024 by Jeannie, Hotel Management
Thank you for your wonderful review. We are so happy that you enjoyed your stay with us.
by A verified traveler
Posted 31 Mar 2024
Dated facility, not very clean. Pictures look better than real.
Comment from Hotel Management
1 Apr 2024 by Jeannie, Hotel Management
We apologize that you feel this way.
by A verified traveler
Posted 16 Mar 2024
2 days with no hot water
Comment from Hotel Management
16 Mar 2024 by Jeannie, Hotel Management
We are very sorry for that
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Jeannie, Hotel Management
Thank you for your awesome review
by A verified traveler
Posted 10 Mar 2024
The best Staff and service
Comment from Hotel Management
12 Mar 2024 by Jeannie, Hotel Management
Thank you for taking the time to fill out our online review. We are so happy that you enjoyed your stay
