Ratings based on 62 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
We loved the chiang rai area. Pool was beautiful!
We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew.
But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
Comment from Hotel Management
25 Apr 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Posted 4 Feb 2024
A very nice place.
Comment from Hotel Management
8 Feb 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Great place
Posted 1 Feb 2024 on HotelsGreat place to stay. Staff was very friendly.
Comment from Hotel Management
8 Feb 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Posted 26 Jan 2024 on Hotels
Very busy on the Saturday because of wedding but staff were efficient & very pleasant. Good size room comfortable bed & very clean. Good value
Comment from Hotel Management
26 Jan 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Posted 22 Jan 2024
I have been to this hotel many times in the last 6 years on motorcycle trips.
This place has the most comfortable bed and pillows in all of Thailand
The gym is a bonus
The staff is always amazing.
It’s worth every penny
Comment from Hotel Management
23 Jan 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Weekend away
Posted 22 Jan 2024 on HotelsSat & Sun nights hotel was very busy Saturday with a wedding so service was a bit slow which is understandable. Was upgraded to a suite. Beds very comfortable & rooms whilst a little tired were very clean. Staff very sweet many in training so didn’t know everything but that’s ok.
Comment from Hotel Management
23 Jan 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Posted 12 Jan 2024
everything about this hotel is excellent i would not hesitate in recommending this hotel to any type of traveler to Chiang Rai truly superp in every sense
Comment from Hotel Management
15 Jan 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
25 Jan 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
5 Jan 2024 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
by A verified traveler
Posted 20 Dec 2023
loved it. bed was super comfortable and food was very delicious
Comment from Hotel Management
25 Dec 2023 by The Heritage Chiang Rai Hotel and Convention, Hotel Management
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention
