Ratings based on 144 Verified Reviews

3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 23 Apr 2024
Bed was hard our back hurts. The room was dusty and misty. The curtains were torn. Two pillows were thin. Not enough lights in the room or outside area.
4 out of 5
by A verified traveler

Posted 22 Feb 2024
It’s nice but it’s a bit run down. I’d say it’s more a 3 star with nice service. Breakfast could be better but we didn’t prepay so only did it once. It is secluded but close enough to easily get a ride. Staff are great which we find to be true all over Thailand
4 out of 5
by A verified traveler from Highland

Posted 11 Feb 2024
Hard bead
3 out of 5
by A verified traveler

Posted 28 Jan 2024
Do not pick this hotel based on the photos. As others have mentioned. The property today does not match those images. It is very run down. Our room had a broken shower head that leaked water everywhere. Plus you could not change the temperature on either the shower or hand basin. It came out boiling hot. Its a shame as the property has so much potential if it was maintained and upgraded. Having said that if you are aware of what you are getting, then its not the worst place to stay. Staff are lovely and super helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2023
4 out of 5
by A verified traveler

Posted 10 Jun 2023
I always stay this hotel when I visited Chiang Rai. The atmoshpere is good and price is reasonable for its facilities.
2 out of 5
by A verified traveler from Walnut Creek

Posted 1 May 2023
Badly in need of renovations. Dirty shower curtains, hard and old mattress—very uncomfortable. Staff are nice and try to manage as much as they can
Comment from Hotel Management
3 Jun 2023 by PhowadolResort, Hotel Management
Thank you for your feedback.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2023