Ratings based on 17 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
3.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2020
5 out of 5
by A verified traveler

Posted 5 Nov 2019 on Hotels
Service very good very convenience . The hotel has a shuttle bus to airport ,many place if you want to go anywhere tell to reception .
4 out of 5
by A verified traveler

Posted 22 Sep 2019
The property is ok but some facilities such as onsen is not working. By the way staffs have greatly service mind.
5 out of 5
by Petr

A very nice hotel

Posted 16 Aug 2017 on Hotels
I stayed at the Hinoki Hotel for 4 nights in July 2017 with my wife, as we were attending a conference held at the Chiangmai Convention and Exhibition Center. We wanted a hotel, that would be as close as possible to the Center and our expectations were met fully by this hotel. The walk from the hotel to the Convention Center takes approximately 15 minutes, but the hotel also provided us with free shuttle service to the Center free of charge on each each day of our stay, so we could make it to the venue in just about 5 minutes. The hotel itself is newly built and everything looked very clean and new. The standard room was spacious and separated into several zones - the bedroom, the kitchen with a small dining table and a cosy 'living-room' zone with a couch and a TV set. I also enjoyed the outdoor pool. The breakfast was fine, without very much variety, but the food was always decent. We also liked the laundry service at the hotel as the prices were very moderate in comparison to some other laundry services at hotels. The staff was always very friendly and helpful. They even were so kind as to mail me an item of mine, that I accidentely left at the hotel free of charge. Would definitely recommend Hinoki Hotel to any visitor to Chiangmai, especially to those who want to stay close to the Exhibition and Convention Center!
5 out of 5
by Hong

Amazing Place

Posted 29 Jul 2017 on Hotels
The room was immaculate. We were probably the first group to stay in the room. The only issue that I had is the location of the hotel. It was a bit too far from the town and cost a bit more to go to and from the market and shopping abd centers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Close to Convention Centre

Posted 24 Jul 2017
Pros: The bedroom and bathroom were both huge and airy with minimalist Japanese decor. Everything was new and the bed was very comfortable.
Cons: An included airport pickup would have been helpful as the taxi driver couldn't find the hotel. Print off a detailed map to show them.
Location: Walking distance to Convention Centre plus a free shuttle 4 times a day to the Convention Centre, city and Airport. A few restaurants nearby.
A comfortable new hotel with friendly staff. Really pleasant room, decent breakfast, huge pool. Hard to find with a taxi so best to have google maps or similar to help locate it. The walk to the Convention Centre in the morning was just 8 minutes but not well marked. One way was through a restaurant which was closed in the morning and the second was through a little green park which was very muddy. If that park walk had been sign-posted and path fixed it could have been very pleasant.
5 out of 5
by A verified traveler

Posted 3 Jul 2019
ห้องพักสะอาด ของใช้ครบครัน มีสระว่ายน้ำซาวน่าและออนเซ็นบริการ พนักงานบริกลรดีเยี่ยม
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2019 on Hotels