Ratings based on 379 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2019
by A verified traveler
Posted 31 Jul 2019
This property is tired, run down, and worn out. The staff were excellent, but there needs to be a deep cleaning of windows, bathrooms, furniture, and especially the showers which reaked of mold and were disgusting to look at let alone use.
Comment from Hotel Management
1 Aug 2019 by Front Office Manager, Hotel Management
Dear guest,
Thank you for your stayed and review. any comment will bring to our attention for further improvement.
by A verified traveler from Chiangmai
Posted 7 Jul 2019
Kindness. View. Location. But getting wear and tear
Need replaced new towel
Comment from Hotel Management
9 Jul 2019 by Front Office Manager, Hotel Management
Dear guest,
Thank you for your review. and we appreciate your comment.
Sincerely yours.
by A verified traveler
Posted 18 Jun 2019 on Hotels
Comment from Hotel Management
19 Jun 2019 by Front Office Manager, Hotel Management
Dear Richard,
Thank you for your feed back. Sincerely yours.
by A verified traveler
Posted 17 Jun 2019
Comment from Hotel Management
18 Jun 2019 by Front Office Manager, Hotel Management
Dear guest,
Thank you for your feed back. Sincerely
by A verified traveler
Posted 15 Apr 2019 on Ebookers
I think family better for this hotel but you have lady so good, staff always good, thank you very much 👌
Comment from Hotel Management
17 Apr 2019 by Front Office Manager, Hotel Management
Daer guest,
Thank you for your feed back and nice to hear that you have a nice stayed with us. Sincerely
by A verified traveler from Oxford England
Great
Posted 22 Mar 2019 on HotelsExcellent hotel. Simple as that
Comment from Hotel Management
23 Mar 2019 by Management Team, Furama Chiang Mai, Hotel Management
Dear Sir/Madam Tony,
Thank you for your feed back and comment. We are very grateful. That you are happy and satisfied with staying with us. And We hope to have the opportunity to serve you in the near future. Thank you so much again.
Sincerely yours.
by A verified traveler
Posted 1 Mar 2019
Excellent overall inroom memu can be improved
Welldone will return soon
Comment from Hotel Management
1 Mar 2019 by Front Office Manager, Hotel Management
Dear guest,
Thank you for your review and look forward to welcoming you back in the near future. Sincerely
by A verified traveler
Posted 27 Feb 2019
Front staff not greeted when we arrive and did not smile no information on when we asking. ( the guy wearing glasses shift morning)
Comment from Hotel Management
4 Mar 2019 by Front Office Manager, Hotel Management
Dear guest,
Thank you for your feed back for hotel improvement. Sincerely
by A verified traveler
Posted 11 Feb 2019 on Orbitz
A first class hotel with an excellent staff. It’s located in a good area, close to a modern shopping mall, yet tucked away from the busy road so it’s quiet.
Comment from Hotel Management
11 Feb 2019 by Front Office Manager, Hotel Management
Dear guest,
Thank you for your review on hotel staff, location. and nice to hear that you have a happy stayed with us. Sincerely yours.
