Ratings based on 357 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Lovely staff, lovely room and great area.
Will definitely use Cross Vibe when I return to Chiang Mai, Thailand
Comment from Hotel Management
22 Apr 2024 by Chayanisa , Hotel Management
Dear Blac, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
25 Mar 2024 by Chayanisa R. , Hotel Management
Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
by A verified traveler
Not recommended
Posted 30 Jan 2024 on HotelsVery bad experience
Comment from Hotel Management
2 Feb 2024 by Chayanisa R. , Hotel Management
Dear Khun Sanny, Thank you for taking the time to tell us about your experience at the Cross Vibe Chiang Mai Decem. We are disappointed to hear that your experience did not meet your expectations in so many different areas.At Cross Vibe Chiang Mai Decem, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincere apologies for the inconveniences which are not indicative of the usual standards at our hotel. Your Sincerely,Chayanisa R. General Manager
by A verified traveler
Posted 26 Jan 2024
Good facility. Convenient.
Comment from Hotel Management
2 Feb 2024 by Chayanisa R. , Hotel Management
Dear Khun Julie, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
by A verified traveler from Singapore
Posted 14 Nov 2023
Comment from Hotel Management
2 Feb 2024 by Chayanisa R. , Hotel Management
Dear Khun Violet, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
by A verified traveler
Posted 11 Oct 2023
This is a modern hotel with a helpful and efficient staff. We were able to get suggestions, book tours, schedule taxis, and get any help we needed from the excellent front desk staff. The hotel is also within walking distance to the Mayan shopping mall.
Comment from Hotel Management
13 Oct 2023 by Chayanisa , Hotel Management
Dear Khun Robin, Thank you so much for your positive review and feedback. We are thrilled to hear you enjoyed your experience at Cross Vibe Chiang Mai Decem. Your review made our day and will continue to improve where possible. Our team works very hard to keep our customers happy, buy we can only do it thanks to amazing customers like you. Much a appreciated your comment and suggestion and will take this back for a better improvement. We hope we would have a chance to welcome you back again soon. Best regards, Chayanisa R. General Manager
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Chayanisa , Hotel Management
Dear Khun Geof, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had very much enjoyed your stay with us.Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future,With warm regards, Chayanisa Ruankaew (Ms.) General Manager
by A verified traveler
Posted 18 Aug 2023
Clean, convenient and affordable. Breakfast buffet was wonderful.
Comment from Hotel Management
21 Aug 2023 by Chayanisa , Hotel Management
Dear Khun Anchalee, Thank you so much for your positive review and feedback. We are thrilled to hear you enjoyed your experience at Cross Vibe Chiang Mai Decem. Your review made our day and will continue to improve where possible. Our team works very hard to keep our customers happy, buy we can only do it thanks to amazing customers like you. Much a appreciated your comment and suggestion and will take this back for a better improvement. We hope we would have a chance to welcome you back again soon. Best regards, Chayanisa R. General Manager
by A verified traveler
Posted 8 Aug 2023
Room was spacious and clean. As I came during the cooler season (August), I don’t even need to switch on the a/c. The hotel is situated near Maya and pretty much Center of nimman road.
Comment from Hotel Management
9 Aug 2023 by Chayanisa , Hotel Management
Dear Khun Justin, Thank you so much for your positive review and feedback. We are thrilled to hear you enjoyed your experience at Cross Vibe Chiang Mai Decem. Your review made our day and will continue to improve where possible. Our team works very hard to keep our customers happy, buy we can only do it thanks to amazing customers like you. Mucha appreicated your comment and suggestion and will take this back for a better improvement. We hope we would have a chance to welcome you back again soon. Best regards, Chayanisa R. General Manager
by A verified traveler
Posted 22 Jul 2023 on Orbitz
Mountain view. Maya Mall, restaurants. The hotel staffs are exceptionally friendly and helpful.
Comment from Hotel Management
3 Aug 2023 by Chayanisa , Hotel Management
Dear Khun Rassadakorn, Thank you so much for your positive review and feedback. We are thrilled to hear you enjoyed your experience at Cross Vibe Chiang Mai Decem. Your review made our day and will continue to improve where possible. Our team works very hard to keep our customers happy, buy we can only do it thanks to amazing customers like you. Mucha appreicated your comment and suggestion and will take this back for a better improvement. We hope we would have a chance to welcome you back again soon. Best regards,
