Ratings based on 67 Verified Reviews

4.9 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Staff team is gorgeous, helpful and very welcoming
Comment from Hotel Management
15 Jun 2024 by Simon, Hotel Management
Dear Valued Guest,Its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrivalWarm Regards,Aksara Heritage Management Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
5 out of 5
by A verified traveler

Posted 10 May 2024
We thoroughly enjoyed our stay at Aksara Heritage. Located in the historic area. The facilities are comfortable and clean and the staff is exceptional! Helpful and friendly with every question or request. We would definitely stay there again.
Comment from Hotel Management
10 May 2024 by Supachai, Hotel Management
Dear Valued Guest,Its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival. Warm Regards,Aksara Heritage Management Team
5 out of 5
by A verified traveler

Posted 24 Apr 2024
From the moment my family and I arrived, we were greeted with warmth and hospitality that made me feel right at home. Very nice hotel. Wanna stay again in the future. :)
Comment from Hotel Management
9 May 2024 by Supachai Saimoon, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests.Best Regards, Aksara Heritage Management Team
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Quiet boutique hotel in the middle of Chiang Mai. Beautiful grounds and excellent staff!
Comment from Hotel Management
8 Apr 2024 by Simon, Hotel Management
Dear Milana Maletic,Thanks for your kind comments you have shared. We are happy to hear, that you have enjoyed your time with us. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival.Warm regards,Aksara Heritage Management Team
5 out of 5
by A verified traveler

Posted 5 Apr 2024
Aksara is a beautiful property excellently located in the "Old City." It is walkable to many nearby attractions. The room was spotless and spacious. The grounds and pool areas nicely landscaped and relaxing. We had a great time.
Comment from Hotel Management
8 Apr 2024 by Simon, Hotel Management
Dear Daniel William Boeding,Thanks for your kind comments you have shared. We are happy to hear, that you have enjoyed your time with us. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival.Warm regards,Aksara Heritage Management Team
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Love this little hotel with great character. The decoration is tasteful, the breakfast is one of the most delish I have had, and the staff are genuinely warm and welcoming. Location wise it is close to one of the gates in the old city, and the Sunday market is right on the street in front of hotel. Can’t be more convenient than that!
Comment from Hotel Management
8 Apr 2024 by Simon, Hotel Management
Dear Xiaoyu Liang, Thanks for your kind comments you have shared. We are happy to hear, that you have enjoyed your time with us. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival. .warm regards Aksara Heritage Management Team
5 out of 5
by A verified traveler

Posted 18 Mar 2024
A truly delightful hotel and awesome property. The rooms are a great size, huge bathrooms and tastefully decorated with very comfortable beds. The staff is phenomenally helpful to anticipate and meet your every need. The food is outstanding. Truly an excellent experience. I highly recommend.
Comment from Hotel Management
22 Mar 2024 by Supachai Saimoon, Hotel Management
Dear Anthony Papreck,Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests.Best Regards, Aksara Heritage Management Team
5 out of 5
by A verified traveler

Posted 5 Mar 2024
an Oasis of calm from the hecticness of chiangmai. Loved the decor and the vibe the space provides. Staff are extremely nice and attentive. Beer served was not cold :-( but other than that great place to stay for your holiday.
Comment from Hotel Management
7 Mar 2024 by Supachai Saimoon, Hotel Management
Dear Sheela Matthew,Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests.Best Regards, Aksara Heritage Management Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Feb 2024