Ratings based on 982 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your stay. We are happy to see that overall, you enjoyed your experience at our hotel. Thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 13 Jun 2024
I liked that the floor in room didn’t have carpet. You can vacuum carpet but the dirt and grime stays in it. It was refreshing to step out of bed onto a clean wood / wood product floor.
Comment from Hotel Management
18 Jun 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your experience at our hotel. We definitely appreciate your feedback and are very happy to hear you enjoyed your room and your stay. Thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 9 Jun 2024
Elevator was broken. Old building that has been minimally renovated. Some mold in the bathroom.
Comment from Hotel Management
10 Jun 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your stay. I wanted to first make sure you were reviewing the right hotel, we don't have an elevator at this property at all, were only stairs. Either way I am sorry you had a less than exceptional stay and I will still be passing your message on to our head of housekeeping. Thank you again for your feedback and thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 7 Jun 2024
Nice
Comment from Hotel Management
18 Jun 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your experience at our hotel, we appreciate the feedback. We are happy to see that you enjoyed your stay, thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 7 Jun 2024
good
Comment from Hotel Management
18 Jun 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your stay, we value our customer's feedback. We are happy to see that you enjoyed your experience at our hotel. Thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 30 May 2024
Large room, very clean, friendly staff, gas stations and restaurants within driving distance. Nice continental breakfast with fresh fruit, juice, choice of cereals, bagels, bread, yogurt and boiled eggs.
Comment from Hotel Management
31 May 2024 by Super 8 Cheyenne, Hotel Management
Thank you for giving us your feedback, we always want to know our guests experience. We are very happy to see that overall you had a good stay at our hotel. Thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 30 May 2024
Location hard to find.
Comment from Hotel Management
31 May 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your stay. We are sorry you had a difficult time finding the hotel, we hope every other part of your stay was good. Thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 29 May 2024
It was fine for a one night stay but you could tell the sheets were not washed
Comment from Hotel Management
31 May 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to give us your feedback, we appreciate you letting us know how your experience was at our hotel. We are very sorry to hear that you had problems during your stay, we apologize for any inconvenience this caused you. I promise you, we take cleanliness very seriously and I have passed this over to my head housekeeper. We want to make sure this doesn't happen again. Thank you again for letting us know and thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 25 May 2024
Friendly staff. Affordable hotel
Comment from Hotel Management
29 May 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your experience at our hotel. We are very happy to see that you enjoyed your stay with us. Thank you for choosing Super 8 Cheyenne.
by A verified traveler
Posted 24 May 2024
Easy access to I-80 and downtown Cheyenne.
Comment from Hotel Management
29 May 2024 by Super 8 Cheyenne, Hotel Management
Thank you for taking the time to review your stay and give us your feedback. We are very happy to see that you enjoyed your experience at our hotel. Thank you for choosing Super 8 Cheyenne.
