Ratings based on 584 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
quite a long walk from the bus station location with an amazing view.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
The view of the lake was to die for. The room as well as the whole hotel was recently renovated and had all the amenities one needs. However the room can get quite hot so wear just a tshirt when you go to bed. Finally kindly notice that there is no reception operating after 11:00 pm, so make sure that you know how to collect your room keys from the safety boxes at the entrance after 11:00 pm.
5 out of 5
by A verified traveler

Posted 25 Feb 2024 on Hotels
Wonderful view of lake lemon and the Alp's, friendly service, everything perfect
5 out of 5
by A verified traveler from Ketchikan

Posted 8 Feb 2024
Great option in the area for a hotel!
2 out of 5
by A verified traveler

Posted 1 Nov 2023
On the positive side….the view from our small window was extraordinary. That’s it. We were a couple travelling with our adult daughter, who is studying in France. I booked this hotel based on the photos and the reviews - and was more than a little disappointed with what we actually got. There was no picture window or balcony or open pleasant spacious room. We were assigned to a cramped garret in poor repair with sloping ceilings and no floor space on the 5th level. (Elevators run to the 4th floor only and it’s stairs after that.) The pullout couch was very uncomfortable; all the pillows were flat. The toilet seat had a broken hinge so it slid around freely, and 2 of the 3 nozzles on the shower head were obstructed meaning showering was a slow painful process. The window had dry-rot on the exterior so that when it was opened, bits and pieces broke off and fell to the floor. The breakfast was incredibly expensive and we didn’t opt-in, so I can’t assess whether it was any good….but based on everything else, we felt it was a very poor bet. There were only about 6 other cars in the parking lot so I can’t account for being relegated to such a terrible room on the basis of over-crowding. It was just very, very underwhelming and disappointing, especially given that it was also not cheap.
5 out of 5
by A verified traveler

Charming weekend retreat

Posted 27 Oct 2023 on Hotels
I recently had the pleasure of staying at this beautiful hotel nestled amidst the picturesque vineyards near Lausanne and Montreux. The setting is truly idyllic, offering stunning views that take your breath away. The staff were incredibly warm and welcoming, making the stay all the more enjoyable. Breakfasts overlooking the serene lake were a highlight, providing a tranquil start to each day. As you drive up, you’re met with the delightful company of chickens and goats, adding a touch of rural charm to the experience. It’s a heartwarming sight that sets the tone for a relaxing stay. The hotel’s location is a dream for wine enthusiasts, surrounded by numerous vineyards to explore. The easy access to both Lausanne and Montreux made day trips a breeze, offering a taste of city life amidst the serene countryside. One minor point of improvement would be the pillows, which were a bit on the uncomfortable side. Having a few extra options would greatly enhance the sleeping experience. Overall, this hotel offers a perfect blend of natural beauty, warm hospitality, and convenient access to nearby attractions. It’s a gem for those seeking a peaceful retreat in the heart of Switzerland’s wine country.
5 out of 5
by A verified traveler

Great Hotel with amazing lake view.

Posted 19 Oct 2023 on Hotels
Great location. Very good hotel, absolutely amazing lake view from two!!! windows with balconies. Good size room, comfortable mattresses. Great breakfast. Easy free parking.
3 out of 5
by A verified traveler from Singapore

This traveler left a rating score only Posted 9 Oct 2023
4 out of 5
by A verified traveler

Posted 5 Oct 2023
Great views and great staff! Just the pillows were very flat and uncomfortable.
4 out of 5
by A verified traveler

Posted 14 Aug 2023
I chose Hotel Prealpina because it is away from the busyness of the city, I needed some peace and quiet and wanted to experience a village stay. I could not be more pleased with my selection! The hotel staff was very friendly and accommodating. The dinner and breakfast options were satisfying. Now, the highlight of my stay, THE AMAZING VIEWS from my in-room balcony. I appreciated the opportunity to simply sit with my thoughts and write a few chapters to a new book. Treat yourself to a stay at HP! You wont regret this selection. #hiddengem