Ratings based on 315 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Wilfrido , Hotel Management
Gracias por tu valoración, nos alegra saber que tu experiencia fue positiva y que disfrutaste de tu estancia con nosotros. Agradecemos tus comentarios y esperamos poder recibirte nuevamente en el futuro. Gracias por elegirnos. Saludos
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Wilfrido , Hotel Management
Gracias por tu valoración, nos alegra saber que disfrutas de nuestro hotel Nos esforzamos por brindar a nuestros huéspedes la mejor comodidad. Esperamos seguir siendo tu elección de hospedaje en el futuro. ¡Gracias por tu preferencia! ¡Bienvenido siempre!
by A verified traveler from Belize
Posted 26 May 2024
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
2 Jun 2024 by Wilfrido , Hotel Management
Muchas gracias por tu valoración. Nos alegra saber que disfrutaste de nuestro hotel y comodidad de nuestras instalaciones. Esperamos poder recibirte de nuevo en el futuro. ¡Saludos!
by A verified traveler
Posted 1 May 2024
The sraff were very friendly and helful. The only issue was lack of sufficient parking.
Comment from Hotel Management
1 May 2024 by Wilfrido , Hotel Management
We are very sorry that you had trouble with parking during your stay. We appreciate your feedback about our staff and are glad to hear that they were friendly and helpful to you. We will take your feedback about the parking into consideration to improve in that area in the future. We hope you will stay with us again soon! Thank you for sharing your experience!
by A verified traveler
Posted 27 Apr 2024
The staff was uncooperative! Lack of understanding as well. Totally unprofessional, no effort in understanding. I would never recommend this hotel!
Comment from Hotel Management
1 May 2024 by Wilfrido , Hotel Management
We are very sorry to hear that your experience at our hotel was not satisfactory. We strive to provide excellent service to all our guests, and it is disappointing to hear that we did not meet your expectations.We would like to know more details about your experience so that we can investigate what happened and take necessary steps to improve our service. Please, if you are willing, contact us so that we can resolve this issue in the best possible way.We appreciate your feedback as it helps us to improve, and we hope that you will give us another opportunity in the future to show you that we can offer you a positive experience at our hotel.
by A verified traveler from Belmopan
Posted 19 Apr 2024
property location is good but hotel needs a bit of update and maintenance.
Comment from Hotel Management
22 Apr 2024 by Wilfrido , Hotel Management
Thank you for your feedback. We are constantly working to improve our facilities and services, and we will take into consideration your suggestions regarding the hotel upgrade and maintenance. We hope you give us the opportunity to show you our progress on your next visit. We look forward to seeing you again soon!
by A verified traveler
Posted 7 Apr 2024
A nice place,close to main down town
Comment from Hotel Management
10 Apr 2024 by Wilfrido , Hotel Management
Gracias por tu valoración, estamos muy contentos de ver que disfrutaste de tu estancia con nosotros.
by A verified traveler
Posted 3 Apr 2024
The bathrooms were really dirty, the shower, shower, glass, the tiles and the sink
Comment from Hotel Management
5 Apr 2024 by Wilfrido , Hotel Management
We apologize for the inconvenience you experienced with the cleanliness of our bathrooms. Rest assured that we will address this issue with our housekeeping team to ensure that all areas of the bathroom are properly cleaned and maintained for our guests. We appreciate your feedback and hope that you will give us another chance to provide you with a more positive experience in the future.
