Ratings based on 200 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
The room was horrible air conditioners did not work at all. They came up eight times to fix my air condition and never work, and never thought about putting me in a different room.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 24 Apr 2024
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by A verified traveler
Posted 2 Apr 2024
I paid for 2 rooms before I arrived at the property just to avoid any hassle. When I checked in, I was told there were no room available. Two minutes later, the guy came and Said he just noticed that someone check out two hours ago and the rooms should be clean and ready. I got my room keys, went upstairs to my room just to find the room in a total mess. There were the sheets wrapped up on the bed, the floor was wet and dirty Towels on the floor. I then had to go back downstairs (Staying on the third floor) The elevator is not working so I had to use the stairs, Where I told the receptionist that the room was dirty. Who then told me that I would have to wait 1 and half hours for the room to be cleaned. I had no other option but to wait. After he came back and said the room was ready, I went back to the room. There were no towels or toilet paper. I had to again leave from the 3rd floor and go back downstairs and told him that there is no towels and there is no toilet paper in the room. They then gave me two towels one roll of toilet paper and I informed them that the room I booked, was 4 of us stating in. My wife, my 2 kids and I so I would need 2 additional towels. They said I can only get 2 towels still. I had to leave Hotel to purchase two towels, because we do not share towels at home. I got back went to use the bathroom on the toilet and the toilet seat caved in with me. I have pictures of how the room was when I arrived, and I also have pictures of the toilet.
by A verified traveler
Posted 30 Mar 2024
They could not find our reservation when arrived
by A verified traveler
Posted 10 Mar 2024 on Hotels
by A verified traveler
Posted 9 Mar 2024 on Hotels
by A verified traveler
Posted 19 Jan 2024 on Orbitz
by A verified traveler
Posted 19 Dec 2023
by A verified traveler
Posted 16 Dec 2023
