Ratings based on 251 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
It was uniquely situated downtown chetumal.
by A verified traveler
Posted 8 May 2024
Expedia wouldn't let me cancel so I will never use them again
by A verified traveler
Posted 28 Apr 2024
very comfortable and clean room, my grand baby loves the pool especially. stayed in there until her fingers were wrinkled LoL second time staying here and she always enjoys herself. Always a nice lil getaway just to relax and shop at #Sams for a few household essentials and such. Great visit.
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 18 Mar 2024 on Hotels
by A verified traveler from Orange Walk Town
Posted 16 Mar 2024
Its poorly maintained. Room eas full of mosquito. And the towels were old and torn.
by A verified traveler
Posted 12 Mar 2024
The beds are not comfortable and the pillows are very hard.. the towels are very old and seems that they have never been replaced. Apart from that, the area seems safe
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Posted 18 Feb 2024
Very basic. Fine for one night or two. Staff not very proficient in English which can make it hard trying to get directions - not their fault but ours for not speaking their language.
by A verified traveler
Posted 29 Jan 2024
Great location, some rooms and property has been fixed up a bit but needs an overhall, especially the pool. Resturant closed during covid and hasn't reopened. That part of town could benefit from a simple resturant with good food at fair prices and a relaxing bar. Gran Marlon has a glass box resturant but its neither cheap nor very inviting. Hot water for a shower seems better but sometimes in the AM there is none. In the day taxis are cheap and easy to find but at 5 pm, or in the rain, or at night you can really get stuck. Chetumal needs more taxis!
