Ratings based on 730 Verified Reviews

4.0 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 11 Jun 2024
This is an OK city hotel. It isn't super clean, but it made due for the night. The staff didn't seem willing or helpful, but eventually we were able to get checked in. There aren't a ton of options in Chetumal, but next time we will try somewhere else. Disappointed.
Comment from Hotel Management
13 Jun 2024 by Perla Escoto. , Hotel Management
Miss Rachael. We appreciate your comments, and for choosing us for your accommodation; We apologize for the problems you had. Greetings
4 out of 5
by A verified traveler

Posted 7 Jun 2024
Good
Comment from Hotel Management
13 Jun 2024 by Perla Escoto, Hotel Management
Mr. Peter. We appreciate your comments, hoping to return soon. Greetings
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
5 out of 5
by A verified traveler

Posted 19 May 2024
Excellent facility
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
4 out of 5
by A verified traveler

Posted 29 Apr 2024
Every thing is good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2024