Ratings based on 803 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Our short overnight stay from start to finish was fantastic. A credit to everyone involved ay Wildes
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 19 May 2024
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by A verified traveler
Posted 18 May 2024
Stayed at attended wedding reception, everything was perfect.
by A verified traveler
Posted 17 May 2024
Excellent service
by A verified traveler
Posted 14 May 2024
Nice hotel, good rooms and comfortable spacious dining area.
Our bedroom on the top floor was warmer than we would have liked, we were unable to reduce the temperature during the warm weather. Staff were very good.
Comment from Hotel Management
15 May 2024 by Guest Services Manager, Hotel Management
Hello, HenryThank you for taking the time to leave a review.We are delighted to hear you received excellent hospitality from the entire WILDES team and you enjoyed the dining experience in one of our contemporary restaurants, the Orangery. On the contrary, we are disappointed that you felt slightly uncomfortable with the temperature during your stay. We don't have air conditioning installed in the bedrooms, however we source fans and air-cooling units to aid any potential issues.We sincerely hope we get the opportunity to welcome you again in the future.Warm regards,Liam
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Guest Services Manager, Hotel Management
Hello, LeeThank you for providing a rating of your stay.We are delighted to see you thoroughly enjoyed your experience and we hope this inspires a return in the future.Warm regards,Liam
by A verified traveler
Posted 12 May 2024
Attended a wedding reception. It was beautiful. My only concern was the air conditioning in the reception area in the evening was far too cold. Everyone was outside as it was warmer.
Comment from Hotel Management
13 May 2024 by Guest Services Manager, Hotel Management
Hello, LeighThank you for taking the time to leave a review.We are delighted to hear the wedding was a huge success and you alongside the other guests thoroughly enjoyed the day.Hopefully we get the opportunity to welcome you again if you are nearby to the area.Warm regards,Liam
by A verified traveler
Posted 4 May 2024
Lovely, clean hotel. Breakfast was very nice as was service. Only negative was that the pillow was a bit too hard for me but that’s just personal choice. Would definitely stay again.
Comment from Hotel Management
5 May 2024 by Guest Services Manager, Hotel Management
Hello, JacquelineThank you for taking the time to provide feedback.We are delighted to hear you received excellent hospitality from the entire WILDES team during your recent stay and you enjoyed the dining experience in one of our contemporary restaurants, the Orangery.We hope we get the opportunity to welcome you again in the future.Warm regards,Liam
by A verified traveler
Posted 1 May 2024
Hotel was gorgeous, clean, smelled amazing. Staff were friendly and helpful, we had trouble with our bathroom sink tap and it was fixed super quickly. Only complaint is that drinks were a little expensive, £5 for a coffee is a lot and the alcohol more so, but it's expected for such a lovely venue I suppose. Thanks for a great weekend!
Comment from Hotel Management
1 May 2024 by Senior Guest Services Manager , Hotel Management
Hi Helen, Thank you for taking the time to leave our hotel a review. I am pleased to hear that you enjoyed your recent stay with us and will ensure to pass across your kind words to the team. I appreciate your feedback as this helps us to maintain our high standards, we do hope to welcome you back to WILDES in the near future. Warm regards, Corey
