Ratings based on 313 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
The staff are BRILLIANT, the young lady on reception couldn't do enough to help.
Food was excellent
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 5 May 2024
Lovely service, an okay location though not much in the area.
The rooms were decent, pretty much like any basic hotel however the mattress was very very firm and their were extremely noisy guests, signs around to say be mindful but had a poor sleep due to the inconsiderate guests.
by A verified traveler
Posted 8 Mar 2024
The cheapest we could find at short notice. Good powerful shower. We were close to the entrance lobby door where there was a lot of traffic and the door banged quiet loudly and due to narrow corridor people ‘s voices were loud, but thankfully this only happened early evening before 9pm. There was a marquee outside our patio door which gave me concern if there had been a function on we would have heard everything.
by A verified traveler
Posted 12 Feb 2024 on Hotels
by A verified traveler
Posted 8 Feb 2024 on Hotels
by A verified traveler
Cold shower
Posted 4 Feb 2024 on HotelsCold shower in the morning, not good
by A verified traveler
Posted 16 Jan 2024
Amazing
by A verified traveler
Posted 18 Dec 2023 on Hotels
Quick short overnight stay. Staff were very friendly and accommodating.
by A verified traveler from South Shields
Posted 3 Dec 2023
2 night stay, very practical location. Hotel did let us know of Christmas party nights in advance and luckily we didn’t hear much additional noise. Major problem with damp in the room (7) you could see the condensation coming down the wall and puddles of water collected in the bathroom (on floor and on bench) atmosphere dampened the toilet roll and had a n overall damp smell. The carpet under the window was damp too. Overall the room was nicely decorated and clean but ir would be ideal if the above could be looked into for future guests. Staff were lovely and once everyone settles in there should be fewer hiccups (we weren’t officially checked in on our first night as staff were busy with party night) ok stay but wouldn’t stay again unfortunately
