Ratings based on 33 Verified Reviews
4.1 Room cleanliness
3.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Decent location wouldn’t stay again.
Posted 3 Mar 2024 on HotelsArrived at 3pm to room still being cleaned. Arrived back at 3.45pm to room still being finished off. Missed lunch reservation for 3.30pm. Floor was sopping wet when we got in. Slipped in bathroom due to this. Not cleaners fault but looked like she had to rush. Bedding didn’t seem too fresh. No way to know if it was actually changed. I hope so. No toiletries. Big massive smear of snot left on light shade on bedroom side drawer. Good location. Poor communication from host. Apartment isn’t too bad.
by A verified traveler
Posted 18 Feb 2024
Pre check in email was very useful about how to find the nearest car park, but missed the part about not being able to book the parking for more than 24 hours so you have to sit for your current session to expire before paying again. Check out time was incorrect stating 1100 when booking email stated by noon. I reply to confirm but didn’t hear back from property. Messaged and called to try and arrange a late check out but no answer or reply via the message facility on here.
Panel missing from bathroom ceiling and someone’s underwear in the wardrobe. Apartment was generally clean but we had to empty dish washer on arrival. Only one wine glass, one prosecco glass and three normal glasses but plenty of plates, cups and cutlery.
Although I’ve noted the above, I would stay here again and apartment and building is well kept.
by A verified traveler
Excellent
Posted 14 Feb 2024 on HotelsGreat location, all information provided before the stay, lovely apartment. Definitely will be back!
by A verified traveler
Posted 14 Feb 2024 on Hotels
by A verified traveler
Posted 11 Feb 2024 on Hotels
Very clean and comfortable. A mirror in the lounge would be appreciated where the plug sockets are so you can dry your hair. Also a pillow for the sofa bed rather than using the cushions . Apart from that would definitely recommend and stay here again as 5 minutes from the town center
by A verified traveler
Posted 21 Jan 2024 on Hotels
by A verified traveler
Amazing stay
Posted 4 Jan 2024 on HotelsIt was amazing great spacious apartment Very quiet, good,clean also good location the only thing i would say is it needed a plug socket near to the mirror in the bedroom and it could do with a fresh painting where the wall's have been scuffed throughout but we would definitely stay again
by A verified traveler
A stay to forget in Chester
Posted 21 Dec 2023 on HotelsHorrible stay at "Royal Luxury Apartments". It needs a deep clean as the smell was very unpleasant and it hits you the moment you walk in.The walls need painting, there are too many marks. The sofa-bed needs replacing, it is filthy, dusty, dirty and not fit for purpose. We were not even given bedding for the sofa-bed! The bedding is dated, all bubbly and should not be given to any guest.
by A verified traveler
Pre Christmas break
Posted 17 Dec 2023 on HotelsAppartment was in a great location. Spotlessly clean and had everything we required.
by A verified traveler
Disappointing
Posted 9 Dec 2023 on HotelsBathroom smelt of sewage
Heating wouldn’t allow a higher temp than 23
Duvet was dirty