Ratings based on 905 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Amazing customer service and wonderful breakfast. All around exceptional, would book again in a heartbeat.
by A verified traveler
Posted 9 Jun 2024
Great
by A verified traveler
Posted 7 Jun 2024
Excellent, hotel fantastic, staff fantastic too as was the Food
by A verified traveler
Posted 5 Jun 2024
Superb location in Chester. Very quiet, but within walking distance of attractions, restaurants and shops.
Excellent staff! Professional, friendly and knowledgeable. Nothing too much trouble.
No parking on site, but ideal drop-off point right outside and within easy walking distance to several safe car parks. The room facilities were excellent and the complimentary amenities a welcome surprise. The breakfast was superb - great to view the chef at work. Restaurant and bar staff, along with reception were friendly and extremely well trained. We will definitely be back, thank you!
by A verified traveler
Posted 20 May 2024
Beautiful clean hotel , very friendly and helpful staff.
by A verified traveler
Posted 11 May 2024
.
by A verified traveler
Posted 7 May 2024
Room was really nice, staff were helpful and knowledgeable about the area,had a good time and would go again.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 29 Apr 2024
Wonderful service , friendly staff. No complaints. Good sized room with a great powerful shower . Would definitely stay here again !
by A verified traveler
Posted 25 Apr 2024
Just a very good hotel