Ratings based on 1,000 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Disappointed

Posted 5 Sep 2022 on Hotels
I have stayed at this hotel severe times in the pass here lately it have been getting worse and worse I had to change rooms three times this last time four the last four times I came it has been something but I know how it use to be that’s why I keep coming back but I don’t think I’ll stay here again
5 out of 5
by A verified traveler

Posted 31 Jul 2022
Bad news. Their closed as of today.
5 out of 5
by A verified traveler

Great Place

Posted 28 Jul 2022 on Hotels
This was a very nice stay with very friendly staff!
4 out of 5
by A verified traveler

Posted 26 Jul 2022 on Hotels
It was ok. There was a dirty wash cloth in the shower curtain. Wish breakfast was more than a hot bottle of water peaches and a muffin.
Comment from Hotel Management
28 Jul 2022 by Chestnut Tree Inn, Hotel Management
Thank You for your feedback. We appreciate it.
3 out of 5
by A verified traveler

OK but not great stay

Posted 25 Jul 2022 on Hotels
While not horrible it was not great either. It was dated. WiFi was really bad. There were no wash cloths or a hairdryer. The key card for the door was spotty. Overall ok. This biggest plus was the bed was comfortable.
Comment from Hotel Management
26 Jul 2022 by Chestnut Tree Inn, Hotel Management
Thank You for your feedback. We appreciate it.
2 out of 5
by A verified traveler

Posted 25 Jul 2022
Air conditioner never really cooled the room. Couldn’t get a good internet signal. Staff is friendly
Comment from Hotel Management
26 Jul 2022 by Chestnut Tree Inn, Hotel Management
Thank You for your feedback. We appreciate it.
4 out of 5
by A verified traveler

Posted 21 Jul 2022 on Hotels
Comment from Hotel Management
22 Jul 2022 by Chestnut Tree Inn, Hotel Management
Thank You for staying with us. We hope you enjoyed it. Have a nice day.
4 out of 5
by A verified traveler

Good stay...

Posted 19 Jul 2022 on Hotels
The room and service are very good, but there was no wifi access.
Comment from Hotel Management
20 Jul 2022 by Chestnut Tree Inn, Hotel Management
Thank You for your feedback. We appreciate it.
2 out of 5
by A verified traveler

Horror inn

Posted 17 Jul 2022 on Hotels
The frunt desk staff was very friendly the room it self was bad. Apparently the room was not cleaned from the last people who used it. There was a cup with water left in the coffee maker where someone was going to make coffee, I found long blond hairs in our bed ( my hair is black and short and my husband's is to). The mattress was horrible to sleep on, it felt as if you were sleeping on nothing but the springs. There was no stopper for the sink or the tub. The small refrigerator was barely cool. And there waa something that kept biting us i. The bed. Thank goodness it was not bed bugs.
Comment from Hotel Management
18 Jul 2022 by Chestnut Tree Inn, Hotel Management
Thank You for your feedback. We appreciate it, and we are most definitely addressing these issues.
1 out of 5
by A verified traveler

Posted 17 Jul 2022 on Travelocity
Bed was very uncomfortable, felt like foam mattress. Nasty stain in tub. Requested towels and washcloths, after 45 minutes wait had to go to front desk and get them.
Comment from Hotel Management
18 Jul 2022 by Chestnut Tree Inn, Hotel Management
Thank You for your feedback. We appreciate it.