Ratings based on 985 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jun 2024
The pool was not working so we were unable to use for our stay. Supplies for room were not up to par. Bar soap was a crumbled up mess and then later the proper supplies arrived on the truck. Male manager super friendly. The blonde shorter female not friendly at all upon arrival. Beds were not the most comfortable I have stayed in but it was only one night so thank goodness for that. Continental breakfast was not too bad. The inn was very clean and fresh all in all ok stay.
Comment from Hotel Management
2 Jun 2024 by Cherokee Inn, Hotel Management
Karen thank you so much for your feedback it helps us to improve on any concerns that our guests may have, and your review is greatly appreciated.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
When I was checking in, I dropped a bunch of liquid laundry soap in the entrance way. I mentioned it to the clerk and it was taken care of immediately. Great service!
Comment from Hotel Management
1 Jun 2024 by Cherokee Inn, Hotel Management
Roy thank you for this great review. We are here to help and we are happy to hear that you enjoyed your stay with us, and we hope you will stay with us again.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Clean& service very good
Comment from Hotel Management
1 Jun 2024 by Cherokee Inn, Hotel Management
Cheryl thank you for this great review and we are happy to hear that you enjoyed your stay with us, and we hope you will stay with us again.
4 out of 5
by A verified traveler

Posted 1 Jun 2024
Clean and courteous staff
Comment from Hotel Management
1 Jun 2024 by Cherokee Inn, Hotel Management
Mady we are happy to hear that you enjoyed your stay with us, and we hope you will stay with us again.
5 out of 5
by A verified traveler

Posted 30 May 2024
Always stay here and never have any issues!
Comment from Hotel Management
30 May 2024 by Cherokee Inn, Hotel Management
Denise thank you for this wonderful review. We are so happy you enjoy staying with us when you are in Cherokee.
5 out of 5
by A verified traveler from highland park

Posted 29 May 2024
Clean, friendly staff, comfortable bed, great breakfast
Comment from Hotel Management
29 May 2024 by Cherokee Inn, Hotel Management
Cynthia thank you for this great review and the positive feedback. We are so happy you enjoyed your stay with us, and we hope you will stay with us again.
5 out of 5
by A verified traveler

Posted 27 May 2024
Everything about Cherokee Inn is positive!
Comment from Hotel Management
29 May 2024 by Cherokee Inn, Hotel Management
William thank you for your great review and we are so happy you enjoyed your stay with us. We hope you will stay with us again.
4 out of 5
by A verified traveler

Posted 26 May 2024
Nice large rooms - great value Pool was closed because of pump issues
Comment from Hotel Management
26 May 2024 by Cherokee Inn, Hotel Management
Molly thank you for your review. We do hope you will stay with us again and we apologize for the pool not being open due to pump issues.
3 out of 5
by A verified traveler

Posted 23 May 2024
No outside lightig around exit doors. Outside needs a bit of tlc
Comment from Hotel Management
24 May 2024 by Cherokee Inn, Hotel Management
Deborah thank you for your review. We hope you will stay with us again the next time you are in Cherokee.
5 out of 5
by A verified traveler

Posted 21 May 2024
Nice, clean &quite
Comment from Hotel Management
21 May 2024 by Cherokee Inn, Hotel Management
We are so glad you enjoyed your stay with us. We hope to see you again soon.