Ratings based on 271 Verified Reviews

3.1 out of 5
60% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Feb 2019
This is a old and tired resort. Thirty years pass it's use by date. Wi-Fi was terrible , food was very average and very expensive.
2 out of 5
by A verified traveler

Posted 31 Dec 2018
Poor upkeep,need improvment with food quality
Comment from Hotel Management
2 Jan 2019 by Terry J, Hotel Management
Dear Mvs, Thank you for the feedback will be great if you could highlight your shortcomings during your stay with us as we could improvise those areas highlighted.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2018
4 out of 5
by A verified traveler

Posted 5 Dec 2018
Nice hotel, good swimming pools right next to beach. ATV on beach was fun. Breakfast was satisfying. Rabbit feeding was a hit with my 2 nieces. Overall we had a very nice holiday at a nice hotel at an affordable price. I would happily return here for another holiday.
Comment from Hotel Management
2 Jan 2019 by Terry J, Hotel Management
Dear Guest, Thank you for all the positive comments of the resort we would certainly welcome you once again on your next visit.
2 out of 5
by A verified traveler from Cherating

Posted 5 Nov 2018
Bathroom water heater no hot water, already told to staff, but still nobody come to service.
Comment from Hotel Management
5 Dec 2018 by Terry J, Hotel Management
Dear Choo, Thank you for your feedback we will certainly look into your comments, we have maintenance staff on duty 24 hours. We have Duty Managers on duty and we normally change the room for the guest . We are sorry for the inconvenience caused. The Management
4 out of 5
by A verified traveler

Posted 17 Oct 2018
Comment from Hotel Management
22 Oct 2018 by Terry J, Hotel Management
Thank you for all the positive comments
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 27 Sep 2018
Comment from Hotel Management
6 Oct 2018 by Terry J, Hotel Management
Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted 26 Sep 2018
Rest OK. Wifi a bit slow. Should upgrade their network.should have more Cable channel.
Comment from Hotel Management
2 Oct 2018 by Terry J, Hotel Management
Dear Frank, We would like to notify you that our Wifi has been upgraded. The Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 21 Sep 2018
Comment from Hotel Management
6 Oct 2018 by Terry J, Hotel Management
Thank you
4 out of 5
by A verified traveler

Defects but still enjoyed. Beautiful resort

Posted 9 Sep 2018 on Hotels
A beautiful place.. cleanliness is well maintained, friendly staffs, and overall is good.. I would definitely recommend this hotel. And definitely would be my choice talking about cherating. Sadly the room I stayed, the shower did not function, fan had a loud noise and the water got stuck caused the toilet to be wet. Besides that, the gym is badly maintained with rusty dumbbells. The food in the hotel was really good and quality.
Comment from Hotel Management
2 Oct 2018 by Terry J, Hotel Management
Dear Sabrina, Thank you so much on all your wonderful comments of the resort. We are sorry that the room you stayed had defects our apologies. We will will certainly rectify issues highlighted especially the gym. Thank you for staying with us The Management
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