Ratings based on 145 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointed
Posted 27 Aug 2023 on HotelsNice clean hotel on the surface, but terrible nights sleep. Pillows awful and the air conditioning non existent. It was 33C outside at night and even warmer in our room. I think got 2 hours sleep! It was one of those hotels which doesn’t have enough people staying and it shows. Breakfast not good enough for 12.50 Euro per adult. We went elsewhere.
Comment from Hotel Management
6 Oct 2023 by La Réception, Hotel Management
Dear Guest, Thank you very much for taking the time to share this review about your stay. We are sorry to read that you didn’t liked the breakfast buffet composed of handmade products as the regional “pain d’épices”. Indeed, we had a dysfunction in the air-conditioning system during your stay, but it have been solve the next day. Please be ensured that we would be happy to welcome you again for your next visit to Chenôve. Best Regards, The Reception.
by A verified traveler
OK for overnight stop
Posted 20 Aug 2023 on HotelsFamily room was large with separate area for two teenagers.
The air con was only at the kids end of the room so it was very warm in the adults area.
The bathroom was spotless but the towels were rather rough.
The breakfast was disappointing the milk was sour, the bread was hard no fresh croissants.
Comment from Hotel Management
2 Oct 2023 by La Réception, Hotel Management
Dear Guest, Thank you very much for taking the time to share this review about your recent stay at Hôtel L’Escargotière*** with us. Our guest opinion is very important to us to improve the quality of the service provided. Please be ensured that we took note of all your comments and that we will do our best to correct this. It would be a pleasure to welcome you again during your next stop in Chenôve. Best Regards, The Reception.
by A verified traveler
Posted 29 Jul 2023
by A verified traveler
Posted 29 Jul 2023
by A verified traveler
Posted 10 Jul 2023
I must start with my evening meal. It was a wonderful dining experience, good staff and excellent food.
My room was quiet and I guess recently decorated except for some reason not the skirting board.
5km from Dijon centre is accectable because of the free and easy hotel parking.
by A verified traveler
Couldn’t wait to get home!
Posted 17 Mar 2023 on HotelsThe hotel was the least pleasant of all our stays on this trip. Staff at reception were bland
by A verified traveler
No instrument allowed
Posted 10 Sep 2022 on HotelsArrived and was given my room key immediately. Room was clean and comfortable.. I got to express my dissatisfaction with the restaurant quality and lack of choices on the menu.. over priced for what it is.. Staff were ok and service was swift.. Unfortunately at 2am in the morning somebody decided to play their guitar in the hallway on the 4th floor so sleep was broken and it took a while before I think someone came to confront the irresponsible person responsible
by A verified traveler
Posted 21 Aug 2022 on Hotels
by A verified traveler
Posted 12 Aug 2022 on Hotels
by A verified traveler
Posted 20 Jul 2022
The restaurant is very good. Also the breakfasts were excellent.
Comment from Hotel Management
21 Jul 2022 by La réception, Hotel Management
Cher Client,
Nous vous remercions pour votre appréciation sur notre établissement.
En espérant vous accueillir à nouveau au sein de l'Hôtel l'Escargotière ***.
Cordialement,
La réception.
