Ratings based on 259 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Feb 2024
The hospitality was wonderful along with comfort and convenience. Especially, the relationship manager Ashwini assisted me during my stay entire stay with excellent hospitality.
by A verified traveler
Posted 21 Jan 2024 on Hotels
by A verified traveler
Posted 29 Dec 2023
Customer service executive Shreya Sen who was assigned to make our stay pleasant at the property was very helpful and readily available whenever we needed her services. My family and I had a very enjoyable and pleasant stay at the hotel. Will stay there again when we visit Chennai the next time.
Comment from Hotel Management
29 Dec 2023 by The Westin Chennai Velachery Team, Hotel Management
Dear Rani,Thank you for choosing The Westin Chennai Velachery! We're thrilled to hear that Shreya Sen provided excellent service, ensuring a pleasant stay for you and your family. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit when you're in Chennai again.Stay Well,The Westin Chennai Velachery
by A verified traveler
Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by The Westin Chennai Velachery Team, Hotel Management
Dear Guest,We apologize for the inconvenience you faced during your stay, and we deeply regret it. Your feedback is crucial for improvement, and we appreciate you bringing it to our attention. Please accept our sincere apologies. We assure you that necessary steps will be taken to address these issues. Your satisfaction is our priority, and we hope to have another opportunity to provide you with an exceptional experience. Stay Well, The Westin Chennai Velachery
by A verified traveler from Saratoga
Posted 22 Dec 2023
Comment from Hotel Management
30 Dec 2023 by The Westin Chennai Velachery, Hotel Management
Dear Sundar, Thank you for choosing The Westin Chennai Velachery. We're delighted to hear you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience. Best regards,The Westin Chennai Velachery
by A verified traveler
Posted 20 Dec 2023
Comment from Hotel Management
30 Dec 2023 by The Westin Chennai Velachery Team, Hotel Management
Dear Guest, We apologize for the inconvenience you faced during your stay, and we deeply regret it. Your feedback is crucial for improvement, and we appreciate you bringing it to our attention. Please accept our sincere apologies. We assure you that necessary steps will be taken to address these issues. Your satisfaction is our priority, and we hope to have another opportunity to provide you with an exceptional experience. Stay Well, The Westin Chennai Velachery
by A verified traveler from Plano
Posted 30 Nov 2023
Restaurant options and close by to the mall
Comment from Hotel Management
30 Dec 2023 by The Westin Chennai Velachery, Hotel Management
Dear Guest,Thank you for choosing The Westin Chennai Velachery. We're delighted to hear you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience. Best regards, The Westin Chennai Velachery
by A verified traveler from Plano
Posted 29 Nov 2023
Excellent
Comment from Hotel Management
30 Dec 2023 by The Westin Chennai Velachery, Hotel Management
Dear Guest,Thank you for choosing The Westin Chennai Velachery. We're delighted to hear you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience. Best regards, The Westin Chennai Velachery
by A verified traveler
Posted 23 Nov 2023
Comment from Hotel Management
30 Dec 2023 by The Westin Chennai Velachery, Hotel Management
Dear Guest,Thank you for choosing The Westin Chennai Velachery. We're delighted to hear you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience. Best regards, The Westin Chennai Velachery
by A verified traveler
Posted 4 Nov 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by The Westin Chennai Velachery, Hotel Management
Dear Guest, Thank you for choosing The Westin Chennai Velachery. We're delighted to hear you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience. Best regards,The Westin Chennai Velachery
