Ratings based on 117 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2024
The staff were magnificent, all very helpful especially amen in the breakfast area. Food was great high quality with a good selection of European and Indian dishes. The facilities in the room were good with access to English language films and sport. It was a bit away from everywhere else and there could have been better facilities on the beach as the sea did look inviting. On the whole thumbs up all round. It is what I expect from a 5 star hotel.
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Amazing service and comfortable room
Posted 18 Nov 2023 on HotelsBusiness travel.
Room: Spacious and clean room, with fantastic service.
Service: Staff were extremely attentive, friendly, and accommodation. Could not fault the service at all.
Breakfast spread: good variety, food taste was probably ok-ok at best. Gave the breakfast a 6/10 rating and the chef came knocking at my door to offer a note of apology with a cake and fruit platter. I didn’t feel this was necessary, but appreciated the gesture very much. Again a testament to the staff’s commitment in providing top notch service.
Hotel compound: the resort felt a bit ‘sterile’ to be honest, and the garden between the main building and the beach felt redundant.
Overall a very comfortable stay, and once again can not commend the staff more for their attentiveness and warm hospitality.
Comment from Hotel Management
29 Dec 2023 by GM, Hotel Management
Dear Jonathan,Thank you for your kind compliments for the warm hospitality offered by the hotel. We appreciate your valuable feedback as this will boost our morale and help us to uplift our service standard delivery. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.Thank you once again, your kind note is truly heartening for all our team members.Regards,Kunal ShankerGeneral Manager
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by GM, Hotel Management
Dear Shaik,Thank you for taking out your precious time to review us.It's our pleasure to host you and we are glad to know that you enjoyed the visit and service of our team members.Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We do hope you find the time to return to the resort in the near future.Warm Regards,Kunal ShankerGeneral Manager
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by GM, Hotel Management
Dear Vignesh,Thank you for your kind compliments for the warm hospitality offered by the hotel. We appreciate your valuable feedback as this will boost our morale and help us to uplift our service standard delivery. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.Thank you once again, your kind note is truly heartening for all our team members.Regards,Kunal ShankerGeneral Manager
by A verified traveler from Los Gatos
Posted 18 Oct 2023
Fantastic property with unique atmosphere
Comment from Hotel Management
14 Nov 2023 by GM, Hotel Management
Dear Anton,Thank you for your kind compliments for the warm hospitality offered by the hotel. We appreciate your valuable feedback as this will boost our morale and help us to uplift our service standard delivery. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.Thank you once again, your kind note is truly heartening for all our team members.Regards,Kunal ShankerGeneral Manager
by A verified traveler
Posted 17 Oct 2023
.
Comment from Hotel Management
14 Nov 2023 by GM, Hotel Management
Dear Vidhyasagar,Thank you for taking out your precious time to review us.It's our pleasure to host you and we are glad to know that you enjoyed the visit and service of our team members.Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We do hope you find the time to return to the resort in the near future.Warm Regards,Kunal ShankerGeneral Manager
by A verified traveler
Posted 28 Sep 2023
Saw a small roach in room. Cleanliness needs to be improved but property is extremely beautiful and serene.
Comment from Hotel Management
14 Nov 2023 by GM, Hotel Management
Dear Vijaiam,Thank you for your kind compliments for the warm hospitality offered by the hotel. We appreciate your valuable feedback as this will boost our morale and help us to uplift our service standard delivery. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.Thank you once again, your kind note is truly heartening for all our team members.Regards,Kunal ShankerGeneral Manager
by A verified traveler from New York
Posted 24 Aug 2023
Amazing property. Rooms are big and very nice.
Comment from Hotel Management
25 Aug 2023 by GM, Hotel Management
Dear Gopal,Thank you for taking out your precious time to review us.It's our pleasure to host you and we are glad to know that you enjoyed the visit and service of our team members.Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We do hope you find the time to return to the resort in the near future.Warm Regards,Kunal ShankerGeneral Manager
by A verified traveler
Posted 31 Jul 2023 on Hotels
Comment from Hotel Management
25 Aug 2023 by GM, Hotel Management
Dear Dhira,Thank you for your kind compliments for the warm hospitality offered by the hotel. We appreciate your valuable feedback as this will boost our morale and help us to uplift our service standard delivery. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.Thank you once again, your kind note is truly heartening for all our team members.Regards,Kunal ShankerGeneral Manager
