Ratings based on 63 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Nov 2019 on Hotels
The staff was very helpful. There was someone at the front desk who spoke and understood English which was helpful. Good location and easy to catch a taxi.
Comment from Hotel Management
4 Dec 2019 by Marcom, Hotel Management
Dear customer, Thank you for staying at Millennium Hotel Chengdu. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back in the near future. Best Regards!
5 out of 5
by A verified traveler

Clean and fragrant hotel

Posted 29 Sep 2019 on Hotels
The hotel was comfortable and had excellent facilities, including a sauna. The staff were really helpful and made sure we got to the airport on time. On the down side, not great for public transport links. The water pressure in the shower was good, but this kind of made the shower cubicle leak, which in turn made the floor pretty slippery. My partner also complained about the cost of breakfast, but I think approx. 130rmb is par for the course in these kinds of places.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2018
3 out of 5
by A verified traveler

Nickel and Diming is Annoying

Posted 25 Sep 2018 on Hotels
The room was comfortable and clean. The area had some good food but not easy to get to other parts of the city without a taxi. They nickle and dimed us for the snacks that were put on the coffee table. Other hotels executive suites I've stayed in had free minibars so I was surprised to get charged for potato chips and peanuts. Other than that disappointment our bathtub's drain was broken. The water wouldn't drain out. They fixed it promptly the next day but we didn't want to try our luck again. The executive lounge was alright. Some of breakfast items it was hard to tell how long they'd been on display. In the evening they had a decent assortment of liquor and good snacks.
5 out of 5
by A verified traveler

A good choice to avoid the very centre of town

Posted 27 Aug 2018 on Hotels
Well located hotel if you're not looking for the dead centre of town. There are quite a few bars, coffee shops and a good mix of restaurants in the area. Metro is 10 minutes walk then easy to get to the centre. Airport is about 20 mins away. The hotel has good facilities so all up it's a good choice.
5 out of 5
by A verified traveler

Very good hotel

Posted 24 Aug 2018 on Hotels
A good, well-appointed hotel with good facilities. Some Chinese does help thought with the local staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown

Posted 29 Jan 2018
Beautiful hotel downtown Chengdu. All amenities and staff was very friendly. 5 minute walk to the Metro.
Comment from Hotel Management
20 Mar 2018 by Hotel Marcom, Hotel Management
Thanks for choosing our hotel, it’s our great honor to provide comfortable service for you. We will keep on going to increase our quality and hope to come back again.
5 out of 5
by Daniel from New York City

Excellent facilities, service, and neighborhood

Posted 29 Sep 2015 on Hotels
Everything about this hotel was excellent, from the rooms themselves to the service. Our greatest surprise was the neighborhood. We decided to take the subway back one night and discovered an incredible hot pot restaurant nearby, along with what clearly looks like an upscale shopping district. Highly recommended.
5 out of 5
by Daniel from New York City

Excellent facilities, service, and neighborhood

Posted 29 Sep 2015 on Hotels
Everything about this hotel was excellent, from the rooms themselves to the service. Our greatest surprise was the neighborhood. We decided to take the subway back one night and discovered an incredible hot pot restaurant nearby, along with what clearly looks like an upscale shopping district. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel, good atmosphere

Posted 4 Jul 2015
A good hotel but about 20 mins from the city centre. Taxis are so cheap in Chengdu meaning that doesn't really matter though. You won't find anything good to do within walking distance of the hotel, lots of slums and poverty, nearby apartment blocks so deteriorated they look like they're about to collapse. If you just want a base to spend your time with a few trips out, this hotel is perfect as it's very westernised and has an excellent restaurant which always seemed to be open. If you want to wander round exploring without using taxis, stay in the city centre where it's not so run down. All in all a posh hotel that's very comfortable with good facilities.