Ratings based on 57 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Lia Hotel
Posted 23 Oct 2019 on HotelsThe location is good. The room is clean and spacious. As in most hotels in China, most of the staff can’t speak English properly except for one or two. However, they use a language translation app which can get the messages across. It’s very noisy early in the morning due to some noises from some construction work nearby. I was woken up by the noise. The hotel had provided a pair of rubber ear plugs but I am not using it as I want to hear what’s going on.
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear guest, thank you for your comment about the hotel. We apologize for what you encountered. We will strengthen the management of employees, and improve our service quality. Finally, we sincerely hope you could come and experience again!
by A verified traveler
Great
Posted 18 Jul 2019 on HotelsThe hotel location is very convenient and service was great. We got room upgrade for free. My son also likes their robot that bring small items that you ordered to your room.
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are more than delighted to hear that you enjoyed the robot. Your satisfaction is the best compliments for us. We are looking forward to seeing you again !
by A verified traveler
Lia! is the place to stay in Chengdu!
Posted 6 Jul 2019 on HotelsWe loved our stay here. The location was central and convenient to the Metro. Most important the rooms were spacious, AC was good and the room was very comfortable with a great view to boot. Would stay here again in a heartbeat.
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are very delighted to hear that you enjoyed staying with us. Your satisfaction is the best compliments for us. We are looking forward to seeing you again!
by A verified traveler
Great hotel in chengdu
Posted 29 Apr 2019 on HotelsGreat hotel. Great location. The most comfy bed, pillows and blanket!!
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are more than delighted to hear that you enjoyed staying with us. Your satisfaction is the best compliments for us. We are looking forward to seeing you again!
by A verified traveler
Posted 28 Apr 2019 on Hotels
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are looking forward to seeing you again!
by A verified traveler
Posted 20 Apr 2019 on Hotels
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are more than delighted to hear that you enjoyed the staying with us. Your satisfaction is the best compliments for us. We are looking forward to seeing you again!
by A verified traveler
Posted 26 Mar 2019
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are more than delighted to hear that you enjoyed the staying with us. Your satisfaction is the best compliments for us. We are looking forward to seeing you again!
by A verified traveler
Great hotel
Posted 12 Jan 2019 on HotelsMaids were great staff tried hard to understand all needs local area easy to go anywhere many local things to do that are free museums shopping and easy access to the metro only 6 minute walk
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are more than delighted to hear that you enjoyed the staying with us. Your satisfaction is the best compliments for us. We are looking forward to seeing you again!
by A verified traveler
Awesome hotel
Posted 2 Jan 2019 on HotelsThe maids were great friendly staff ! ! Clean and close to everything metro only 5 minute walk museums and other things 10 minutes . They also helped many things directions and copies needed or papers.
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are more than delighted to hear that you enjoyed the staying with us. Your satisfaction is the best compliments for us. We are looking forward to seeing you again!
by A verified traveler
Posted 17 Dec 2018 on Hotels
The buffet and the service was amazing. We were supposed to check in at 2pm and checkout at noon the next day. We reached early and were allowed to check in at 11am. When asked about the checkout time. The reception told us it was 2pm.
Comment from Hotel Management
17 Dec 2019 by Alisa, Hotel Management
Dear Guest, Thank you for choosing LIA Chengdu Hotel and taking the time to share your experience with us. We are more than delighted to hear that you enjoyed the staying with us. Your satisfaction is the best compliments for us. We are looking forward to seeing you again!
