Ratings based on 364 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024
5 out of 5
by A verified traveler

Posted 29 Oct 2023
Nice staffs
5 out of 5
by A verified traveler

Would definitely return

Posted 14 Oct 2023 on Hotels
The staff were super friendly and even arranged a bar fridge for us. Good location, great buffet breakfast. Would definitely return
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 30 Apr 2021
Very clean and in central location. Front desk staff has good understanding of English, which makes check in easy.
5 out of 5
by A verified traveler

Excellent customer service, nice and clean room

Posted 15 Aug 2020 on Hotels
The staff at Holiday Inn Gulou were extremely friendly, helpful and accommodating. Melody and her staff went above and beyond to help me and make sure I was given the best service. The room was nice, and the hotel is in a great location. I will definitely stay again next time I go to Chengdu.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2019 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2019 on Orbitz
5 out of 5
by A verified traveler

Posted 16 Dec 2019
It’s a wonderful place to stay while in Chengdu. The staff here are courteous and efficient. The small things, like fruit in our room, was a nice touch. We enjoyed everything during our stay. Even the pillows had stitched-in notes informing us what kind of pillows they were. The attention to detail made our stay extra nice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2019 on Hotels
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