Ratings based on 102 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
My flight got delayed and I arrived at the airport after 1pm, shortly after I called the front desk, the shuttle arrived to pick me up. The front desk lady and the driver were very nice. The room was clean and spacious. I had a very good stay. Thank you.
by A verified traveler
Posted 16 Feb 2024
Room is clean and spacious at a fair price. Staff of this hotel are really helpful and delivery outstanding customer service. Mr. Rong Li from the transportation department who got me to the airport safely is exceedingly kind and friendly. Beyond expectation!
by A verified traveler
Posted 29 Jan 2020 on Hotels
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Comment from Hotel Management
22 Feb 2020 by selina, Hotel Management
Thank you for your love for us. I hope we can meet again next time we come to chengdu. Wish you all the best!
by A verified traveler
Posted 21 Jan 2020 on Wotif
Friendly staff, clean and well presented hotel amenities.
Comment from Hotel Management
22 Feb 2020 by selina, Hotel Management
Thank you for our love, we also hope to be able to serve your relatives and friends, hope to have the opportunity to chengdu so you can choose us! Wish you all the best!
by A verified traveler from San Diego
Posted 17 Jan 2020
Hotel was close to the airport. When we got to the airport we had the help desk cal the hotel and send over the free shuttle. When we got to the hotel check in was easy however staff spoke very little english. Room was really nice and clean. Free shuttle back to airport.
Comment from Hotel Management
22 Feb 2020 by Selina, Hotel Management
Thank you for your love and tolerance for us. Some of our colleagues in the department do not speak English very well. We will also strengthen the training.
by A verified traveler
Amazingly clean and comfortable
Posted 9 Jan 2020 on HotelsWe had some difficulty finding the airport shuttle as there is another airport hotel with nearly the exact same name with a shuttle which stops at the exact same place that our airport shuttle was supposed to stop. Be careful if you book this hotel and need the shuttle services that the shuttle has the exact name of the hotel on the side! The hotel isn't too close to the airport (Google maps says 2.4km but we believe it was further), however, the shuttle service is very convenient and included in your stay. The lobby has a very 90s feel to it and the staff had limited English, but we were able to communicate, and our room was extremely comfortable and clean, exactly what we needed. Wifi seemed ok, and we did not have breakfast at the hotel so we can't say how good it was. The staff were nice and efficient!
Comment from Hotel Management
22 Feb 2020 by selina, Hotel Management
Thank you very much for your evaluation. When your reservation is successful, you will receive an email from the hotel about airport pickup. According to this email, we believe it will be easier for you to find our vehicle. I hope everything goes well with you!
by A verified traveler
Posted 8 Jan 2020
Very courteous and professional staff. I had to rebook because of a delayed flight and no problems or extra charge. The staff were a bit nervous dealing with a foreigner but my limited Mandarin made everyone relax. 12.00am checkin. 2.00pm checkout. 2 hours in hotel business centre. Just wonderful. Thans to everyone at Jianguo Hotel. Now it's my hotel of choice in Chengdu
Comment from Hotel Management
22 Feb 2020 by selina, Hotel Management
Thank you for your love for us. I hope we can meet again next time we come to chengdu. Wish you all the best!
by A verified traveler
Posted 19 Dec 2019
by A verified traveler
Posted 3 Dec 2019
The first time stayed in the hotel. The conditions are excellent and services are consistent and thoughtful. Professionals are helpful and welcoming. Shuttle to airport may set upon your travel schedule. The driver Li Rong is good assistance.
by A verified traveler
Posted 20 Nov 2019
