Ratings based on 1 Verified Reviews
4.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Probably your best choice, but ...
Posted 4 Apr 2021 on HotelsUndoudtedly the best hotel in Chengde, and at first glance it is very confortable and overall well-kept. However, it is a very Chinese hotel and not very international. Staff speak little to no English and the service provided is geared towards a domestic clientele. Nothing wrong with that, as long as you don't expect anything else. Small details: No slippers, but rubber sandals for the bathroom. No reading light, so it's either full-on ceiling lighting or ... darkness.
Comment from Hotel Management
11 Apr 2021 by Maggie, Hotel Management
Dear guests, Thank you for staying at our Hotel.Imperial Palace Hotel is an important window for opening to the outside world, which is high level of public communication for international friends, overseas Chinese, Hong Kong, Macao and Taiwan compatriots and foreign affairs activities between business and government reception site.The slippers are in the bedside table under the phone, and the bathroom is additionally equipped with disinfecting slippers. Thank you for your valuable advice, we will continue to strive to provide more guests with the best quality, intimate service. Looking forward to seeing you again!Wish you and your family good health and all the best!
