Ratings based on 372 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from CARMEL
Posted 4 Jun 2024
Luca was very friendly and made it a memorable stay for us.
by A verified traveler
Posted 1 Jun 2024
It's a really lovely hotel, and the staff are all welcoming and attentive. The room was one of the nicest I've ever stayed in, with lots of thoughtful touches. One complaint: the room had no real chair to sit in, to read or just to sit; only a backless stool. A comfy chair is a necessity!
by A verified traveler
Posted 26 May 2024
It was an amazingly nice place with great services! We loved the staff there - Luca, Roxi, Jenny, Remi, and Megan were all super friendly and helpful. They made this place feel like home. Our room was very spacious with nice touches everywhere: tasteful decorations, high quality curtains and shutters, a Dyson fan, complimentary sweet wine, a wide selection of teas and coffees, a beautiful and inviting tub, etc. Being sensitive to noises, I always appreciate quite hotels. This place passed my test as a charming quiet one. If I may make some suggestions, I would say that adding some closet space and/or luggage racks would be even better. : )
by A verified traveler
Posted 21 May 2024
This hotel refused to cancel our reservation even though it was well within the dates for cancellation. They absolutely would not honor their own stated policy. Avoid!
by A verified traveler
Posted 5 May 2024
Beautiful hotel. Perfect
by A verified traveler
Posted 2 Apr 2024
This was FABULOUS!! Every amenity you could possibly want in the “excellent” room. Will stay here every time we find ourselves in the area. Don’t know how it could’ve been better!!
Comment from Hotel Management
14 Apr 2024 by Ben Foster-Smith, Hotel Management
Dear Camille,Thank you so much for your wonderful feedback! I'm thrilled to hear that you had such a fabulous experience during your stay with us. It's fantastic to know that our "excellent" room and amenities met your expectations so well. We look forward to welcoming you back every time you're in the area. Kind regards,Remigiusz WintoniakDeputy General Manager
by A verified traveler
Posted 17 Feb 2024 on Hotels
Great hotel, very nice rooms, limited parking but parked nearby. Staff are great here.
by A verified traveler
Lovely seay
Posted 13 Feb 2024 on HotelsGreat stay in a beautiful hotel. Lovely room and very helpful staff.
by A verified traveler
Posted 11 Feb 2024
Lovel small hotel. Friendly staff. Gorgeous room for a reasonable price.
Small car park but you can park in any of the nearby streets and then for £6 they issue you a virtual permit.
Recommended.
by A verified traveler
Luxury stay.
Posted 10 Feb 2024 on HotelsLovely large room,easy walk to town centre.
