Ratings based on 342 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The hotel is in a central location with restaurants and shops either side. The staff looked after my son who suffers from severe food allergies. Ahmed, was very attentive and helpful! Thank you :-)
However, it is very noisy until the early hours of the morning. It is not a cheap hotel and we did not get a good nights sleep because of this! There needs to be a restriction on the timings for the bars downstairs as the noise seems to be a common problem.
Comment from Hotel Management
4 Jun 2024 by No. 131 Reception, Hotel Management
Dear Sandeep,Thank you for taking time to leave a feedback regarding your recent stay.We hope to have the opportunity to welcome you again in No. 131 in the future.Regards,No. 131 reception
by A verified traveler
Posted 24 May 2024
Amazing stuff , enjoying
Comment from Hotel Management
25 May 2024 by No. 131 Reception, Hotel Management
Dear Mohammad,Thank you for your kind review, we hope to see you again soon.Regards,
by A verified traveler
Posted 20 May 2024
Great hotel, great staff
Comment from Hotel Management
20 May 2024 by No. 131 Reception, Hotel Management
Good Afternoon,Thank you for taking the time to give us some feedback surrounding your stay with us here at No.131.We hope to have the opportunity to host you again soon.
by A verified traveler
Posted 9 May 2024
The outdoor bar Gin and Juice was a tropical paradise with fun cocktails and a lovely garden setting. The Japanese restaurant was also excellent. Staff were very friendly and our room was large and beautifully appointed. We'll plan a trip to Cheltenham just to stay in the hotel again!
Comment from Hotel Management
11 May 2024 by No. 131 Reception, Hotel Management
Dear Pamela,How wonderful to read your 5* review of our Hotel, thank you! It was totally uplifting to read your comments especially those regarding the Yoku Restaurant and our Gin and Juice Bar and we are so thrilled you had a lovely stay with us. I do hope that you will come and stay again.Kindest regards,No.131 Reception.
by A verified traveler
Posted 7 May 2024
Lovely hotel
Very unique.
Staff very helpful
Comment from Hotel Management
8 May 2024 by No.131 Reception, Hotel Management
Dear Sam,Thank you for taking time to share your feedback with us, we are glad to see how much you've enjoyed your stay with us. We are looking forward to welcoming you back in the future. Kindest Regards, No. 131 Reception
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
27 May 2024 by No. 131 Reception, Hotel Management
Dear Kirsty,Thank you for your kind review, we hope to see you again in the future!regards,No. 131 reception
by A verified traveler
Posted 5 May 2024
Fabulous hotel - would highly recommend. Room very spacious, staff very pleasant - great stay
Comment from Hotel Management
5 May 2024 by No. 131 Reception, Hotel Management
Thank you Nikki for taking the time to leave a review. We are so happy to hear that you enjoyed your stay. We hope to see you again in the near future.
by A verified traveler
Posted 23 Apr 2024
Great rooms, bar, and location 😊
Comment from Hotel Management
24 Apr 2024 by No. 131 Reception, Hotel Management
Dear Simon,How wonderful to read your 5* review of our Hotel, thank you! It was totally uplifting to read your comments especially those regarding the rooms and our Gin and Juice Bar and we are so thrilled you had a lovely stay with us.I do hope that you will come and stay again.
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
11 Apr 2024 by No. 131 Reception, Hotel Management
Dear Neil,Thank you, David for taking the time to leave a review. We are so happy to hear you enjoyed your stay. We really hope to see you again soon. Kindest Regards, No. 131 RECEPTION
by A verified traveler from CLARKSVILLE
Posted 10 Mar 2024
Comment from Hotel Management
10 Apr 2024 by No. 131 Reception, Hotel Management
Dear Daniel,Thank you for taking the time to leave this review of your stay. We are pleased to see you had a good time while staying with us. We do hope to see you on another occasion. Kind regards, No. 131 Team
