Ratings based on 896 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
4.5 stars. Minus a half star purely for room size and lack of shelf space in bathroom. If I’d been alone it would’ve been perfect but for two people it was a little small and trying to maneuver around one another was a bit silly. Bathroom size was great tho- would just be lovely to add some shelves for places to set cosmetics bag on, etc. there was definitely room for a couple shelves. Staff was friendly, bed was wonderful, and the location couldn’t have been more perfect.
by A verified traveler
Posted 30 May 2024
The property is conveniently located for a short walk into Bourton, being just 5 minutes.
Service needs to be more accessible as a couple of times during our stay we were unable to make contact with any member of staff despite telephoning the main hotel number several times.
by A verified traveler
Posted 30 May 2024
Excellent bed and breakfast owned by local people.
by A verified traveler
Posted 28 Apr 2024
Room was filthy and run down; all room covered in dust, the carpet and the bathroom floor were dirty and not hovered in a very long time. When we checked in there was a paint can left in the room. They didn’t make up/clean our room after the first night but they came in to retrieve the paint. The room is also very noisy, one can hear when the next room is switching on and off the lights. If another room uses the bathroom and run water there is a very loud noise from the waste pipes until the water is shut again. I don’t see how other reviews could be so positive about this place. It is a Very overpriced experience and we have been asked to pay an additional £10 to park on the property’s premises. Breakfast is average and service very scattered. The host is polite.
by A verified traveler
Posted 27 Apr 2024
Lovely room with comfy bed,
Breakfast was very nice with good service
Property is in excellent location for nice walks around the village and quick drives to other villages.
Would have preferred a more powerful shower. Shower was very weak
by A verified traveler
Posted 8 Apr 2024
Wonderful hotel, quiet, very close (in) the historic downtown area. Lots of great dining options, plus an excellent breakfast and really friendly staff. Comfortable rooms. Thanks!
by A verified traveler
Posted 16 Mar 2024 on Hotels
by A verified traveler
Posted 14 Mar 2024 on Ebookers
Nice place in a good location. Room was a little small but comfortable. Could probably do with a little modernisation. Breakfast very good but coffee got cold too quickly.
by A verified traveler
Posted 8 Jan 2024
Nice property. Central enough to be walking distance but far enough to be tranquil.
Checkin went very smoothly and then we'll be left in peace to enjoy our stay.
I would definitely return here if I was going to visit this area.
by A verified traveler
Mixed bag!
Posted 31 Dec 2023 on HotelsParking was an issue on arrival, but along with a friendly staff member (gentleman) we made it work. No hot water on the morning (5:45) of Xmas day to shower. When reported in the afternoon, met with resistance that I was telling the truth “well no other guest has complained” “we have two water tanks”. This was not helpful or polite. There was hot water on my return that evening.
There were large cobwebs above my bed. Toilet seat fell on to my back (room 4) every time I sat to use the toilet. Other than that room was decorated nice, clean and comfortable. Fantastic location.
