VANCII HOTEL Reviews

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at VANCII HOTEL. We sincerely apologize for the issues you encountered and for any discomfort you experienced during your time with us. Your comments are very important to us as they help us to identify areas where we can improve.We are deeply sorry to hear that you found our staff unfriendly and that you did not feel welcomed. This is certainly not the standard of service we strive to provide, and we will address this with our team immediately to ensure that all guests receive the warm and professional hospitality that VANCII HOTEL is known for.We apologize for the inconvenience caused by the poor WiFi connection, the condition of the towels and sheets, and the lack of hangers in your room. We understand how these factors can impact your overall experience, and we are taking steps to rectify these issues promptly. We will also ensure that our housekeeping team is aware of the importance of maintaining high standards in all guest rooms.Regarding the absence of staff at the reception upon your departure, we are very sorry for the inconvenience and the feeling of insecurity it caused. Our reception is meant to be staffed 24 hours a day, and we will investigate why this was not the case during your stay.We are committed to providing a safe and comfortable environment for all our guests. Your feedback will be used to make necessary improvements, and we hope you will consider giving us another chance to provide you with the exceptional experience that many of our guests have enjoyed.Thank you once again for your feedback. If you have any further comments or concerns, please feel free to contact us directly.Vancii Hotel Team

Dear Guest,Thank you for taking the time to share your feedback about your recent stay at VANCII HOTEL. We appreciate your comments as they help us to improve our services and ensure a better experience for our future guests.We apologize if you found the hotel to be overrated and for any inconvenience caused by noise at night. We understand how important a quiet and restful environment is, and we will look into measures to minimize any disturbances.Regarding the TV services, we are sorry to hear that this was not communicated clearly prior to your stay. Our televisions are equipped to support streaming services such as Netflix, and we will ensure that this information is more prominently displayed for our future guests.We are glad to hear that you found our hotel clean, as we strive to maintain high standards of cleanliness and comfort.Thank you once again for your valuable feedback. We hope you will consider staying with us again in the future, giving us the opportunity to provide you with an improved experience.Vancii Hotel