Ratings based on 84 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 5 May 2024
Far from city center and Unfriendly staff and not welcoming. Poor WIFI, very old towels and sheets even not one hanger for clothes in the room. No one at reception while leaving hostel and feeling unsafe there. Have no idea how got award as advertised! I choosed there because of good reviews but not at all was as lwritten. Don’t recommend it to anyone.
3 out of 5
by A verified traveler

Posted 21 Apr 2024
It is a little overrated on the internet, load at nite, TV does not work unless u have your own Netflix account, it was clean thiugh
5 out of 5
by A verified traveler

Posted 8 Apr 2024
The staff was very friendly and helpful
4 out of 5
by A verified traveler

Posted 25 Feb 2024
We liked our room it was spacious and clean. The staff were so friendly. One thing we didn’t like was the hot water in the evening that wasn’t hot enough for taking shower. In the morning the water was good.
5 out of 5
by A verified traveler from Belize

Posted 14 Feb 2024
Beautiful Hotel, near everything you need . Luxury rooms with great city view from terrace . Very friendly Staff. Well recommend Hotel, the best in Chefchaouen!
5 out of 5
by A verified traveler

Great stay…

Posted 13 Feb 2024 on Hotels
Nice hotel convenient to everything. The rooms facing the road can be quite loud.
2 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Hotel is quite new but front desk unprofessional with non hospitality at all. No facility you can use and breakfast so so. Room & bed bath small. TV not working
1 out of 5
by A verified traveler

Posted 25 Jan 2024
While the accommodation itself was satisfactory, my overall experience was marred by the unprofessional behavior of the reception team.I believe it is essential for the management of the Hotel to address the training and conduct of their reception team. Guests deserve a welcoming and helpful reception, which was regrettably absent during my stay.
2 out of 5
by A verified traveler

Big Disappointment

Posted 9 Jan 2024 on Hotels
This hotel, though fairly new, was a huge disappointment and a missed opportunity. Thankfully, we were only booked for one night and one night was enough.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2023
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