Ratings based on 157 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2023
Staff need to improve on customer service. Compared to other Riad we stayed staff were very helpful with luggage & welcoming.
by A verified traveler
Posted 11 Dec 2023 on Hotels
Cozy , small hotel. Excellent service, good location; parking onsite; breakfast excellent; room and amenities excellent
by A verified traveler
Posted 29 Oct 2023
We only stayed one night. The room was beautiful. The staff (including the kitchen staff at breakfast) was very accommodating. Even after we checked out and were waiting for our ride, the hotel manager served us tea and cookies while we waited. That was a very nice touch.
by A verified traveler from Bridgewater
Posted 11 Oct 2023
by A verified traveler
Posted 11 Oct 2023
A beautiful, very clean property at the edge of the medina. A very convenient , easy 8-10 minutes uphill walk to the medina, or a 1 US$ taxi ride. We prefer this type of property with easy parking access, more spacious rooms, and modern and clean bathroom facility, in comparison to the usually cramped, musty, older riads within the medina. The breakfast is generous and excellent. The manager Aziz and his younger assistant are warm and hospitable, treating the guests like their own family. A wonderful , unbeatable choice for Chefchaouen !
by A verified traveler
Blue City bliss
Posted 25 Sep 2023 on HotelsMy 2 friends and I stayed for 3 nights and found Puerta Azul to be quirky and charming. The staff was wonderful and very helpful. The location was close to the market area and we could walk everywhere. The rooms really vary in size, layout and decor. Breakfast was good every day. Bring earplugs as the neighborhood dogs can be noisy at night.
by A verified traveler
Posted 17 Sep 2023
A gem in Chefchouaen!
by A verified traveler
Posted 20 Aug 2023 on Orbitz
Great breakfast, staff was very helpful. Only thing I could suggest is some fabric softener for the towels. They were as rough as sandpaper.
Comment from Hotel Management
1 Sep 2023 by puerta, Hotel Management
thanks
by A verified traveler
Posted 26 Jul 2023
Great traditional decor and super friendly staff
Comment from Hotel Management
16 Aug 2023 by Puerta, Hotel Management
thanks
by A verified traveler
Posted 13 Jul 2023
We had a lovely time, it is a clean pretty and quiet hotel, nice breakfast. Good air conditioning in the room. We got a taxis to the top of the Medina and walked back down. A very pretty town to visit.
Comment from Hotel Management
16 Aug 2023 by Puerta, Hotel Management
many thanks
