Ratings based on 254 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2023
Excellent services
by A verified traveler
Posted 15 Aug 2023
Merci à tout le staff.
by A verified traveler
Posted 29 Jun 2023 on Hotels
by A verified traveler
I’m sure you could find better!
Posted 24 Jun 2023 on HotelsBeds were awful, toilet in our room didn’t flush & the hotel manager was rude on checkout.
by A verified traveler
Posted 7 Jun 2023 on Hotels
by A verified traveler
Posted 9 Feb 2023
Best possible location for visiting the old medina. This is the only hotel that I can see near the medina with parking. Nice lobby, room is fine. The only real negative is that there was no water and they were misleading about when that water would be returned. It eventually came on at 1:50 am.
by A verified traveler
Posted 14 Jan 2023
The bathroom had water all over the floor and the staff was very stiff and unkind.
by A verified traveler
Posted 29 Oct 2022 on Hotels
by A verified traveler
Nice friendly, clean hotel to chill at.
Posted 5 Aug 2022 on HotelsThe good: Nice hotel just Outside of the medina so out of the hecticness.
My room was facing the medina and car park that is Very busy and noisy, however with the windows closed, it wasn't a problem and i slept very well.
The beds were very comfortable as were the pillows for me. The room was clean and was tidied each day. The housekeeping staff work hard and are great at their job so thankyou ladies.
The staff on the whole were friendy and accommodating. Reception were very good at aiding me to extend my stay when fully booked on all search engines and they didn't think it was possible at first. So nice outcome for me. And the guys in the restaurant are friendly.
The pool was nice and clean, saw it cleaned each day and the area again each evening. It was lovely and refreshing but most times unable to get near as it was very busy with families, fair enough. So try to use it early before the masses come!
The not so bad: I paid for the breakfast twice, i wasn't enthralled with it and didn't get my monies worth as it were! but that's just personal preference to be fair. Lots of heavy stuff like pastries, breads. A variety of fruits and yoghurts, maybe museli or something, rather than all just sugared cereals and sweets.
No bar serving alcohol anymore.
The dirty carpet runners in the hallway of the rooms let you down though! Take them out and just have the tiles, it will appear much cleaner!
by A verified traveler
Posted 23 Jun 2022 on Orbitz
They need to collect taxes at the start of the stay. They needed to indicate that the room did not include breakfast and what the breakfast rate is. I was with a group and a man collected 70 dirham for it after I had started. The breakfast is extremely expensive and it was embarrassing to not have been told and to get money out while eating.
The staff in general had a hateful and racist attitude. Their job is to do their work, regardless of what they think about the guests. Not a friendly space at all. Any and all rules related to the premise need to be posted clearly. Any attitude outside of it does not need to be tolerated by people paying US$80 per night.
The view is amazing and so is the location of the hotel.
