Ratings based on 26 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Feb 2024
Comment from Hotel Management
22 Feb 2024 by Sterling Guruvayur, Hotel Management
DearMehnasThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
19 Feb 2024 by Sterling Guruvayur, Hotel Management
DearRaghavenderThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
by A verified traveler
Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
20 Jan 2024 by Sterling Guruvayur, Hotel Management
DearRajkumarThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
12 Jan 2024 by Sterling Guruvayur, Hotel Management
Dear GaneshWe appreciate your review, and we acknowledge your rating of 6 stars. Your feedback helps us strive for excellence, and we'll work on making your next experience even better.Warm regards,The Sterling Holidays Team
by A verified traveler
Posted 1 Dec 2023
Reasonably close to the temple; food options available in the hotel's restaurant itself which were reasonably priced.
Comment from Hotel Management
1 Dec 2023 by Sterling Guruvayur, Hotel Management
Dear Arun,Thank you for your feedback! We're glad to hear that our hotel's location was conveniently close to the temple. It's great to know that you found the food options in our restaurant reasonably priced. We strive to provide a satisfying and convenient experience for our guests. We hope to welcome you back soon!Sincerely,The Sterling Holidays Team
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
19 Dec 2023 by Sterling Guruvayur, Hotel Management
Dear ColWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team
by A verified traveler
Posted 14 Sep 2023
The hotels website did not have the information they asked for. They wanted a copy of passport and OCI. On Expedia or hotels website it did not show the requirement. Got to the hotel at 11.15pm. The receptionist Akhil was not at all understanding and arguing with this. I said if this is a requirement why did the hotel call the day before. Finally got into the rooms at 1.15pm. Overall service was awful from the reception manager and staff. I will never recommend or stay at this hotel.
Comment from Hotel Management
15 Sep 2023 by Sterling Guruvayur, Hotel Management
Dear Reeja,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We understand that not having the required information on our website was frustrating for you. We will take your feedback into consideration and work on making necessary improvements to our website. We are sorry for any miscommunication you had with our receptionist. We appreciate your patience and hope you will give us another chance to provide you with a better experience in the future.Sincerely, The Sterling Holidays Team
by A verified traveler
Posted 13 Sep 2023
Comment from Hotel Management
19 Sep 2023 by Sterling Guruvayur, Hotel Management
Thank you for holidaying with us and sharing your rating. We have escalated your feedback to our management team.Sincerely,The Sterling Holidays Team
by A verified traveler
Posted 5 Jul 2023
Great
by A verified traveler
Posted 31 May 2023
The place is very clean and well maintained and the theme matches with the city. Loved their hospitality and food. Definitely recommend staying here for an upscale stay experience with a touch of local tradition.
Comment from Hotel Management
8 Jun 2023 by Sterling Guruvayur, Hotel Management
It pleases us to know that you had a wonderful time at Sterling Guruvayur. At Sterling, we aim to roll out a holidaying experience second to none and Sterling Guruvayur is one of our many such endeavours. Thank you for recommending us.It was a pleasure to host you!Sincerely,The Sterling Holidays Team
