Ratings based on 20 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 3 Jan 2020
To be honest, I wasn't expecting much from a hotel in a village like Chau doc, and I was super skeptical with my 2 American spoilt kids who expect nothing but the best. But I was in for a very pleasant surprise. The rooms were very clean, and the hotel manager and owner, James, went out of his way to ensure our every need was met. His own kids live in Canada,.so we didn't have to explain our needs. He spent tons of time on Whatsapp with me 1 month before our 1 night trip just so that we can understand how to cross the border with Cambodia. He even booked the speedboat for us as he is very well connected. He made custom made breakfast for us as we don't eat meat and treated us like an extension of his family. He also booked a reasonably priced tour for us and was very honest about what we will get and won't get from the tour. I couldnt have asked for more from this hotel. Don't even think twice about this place as long as he is around, you are guaranteed to have a nice time.
Comment from Hotel Management
5 Jan 2020 by James, Hotel Management
Hello Mr . Amitabh. Thank you very much for your very positive review re. Hoangduc hotel Chaudoc services. Ours staff still continue to make more progress to give out the best to serve our clients whom making good choices to stay in our hotel . Again thank you and best wish of 20020, to your family ., Mr Amitabh. James Nguyên/ Manager.
by A verified traveler
All ok for a night, staff were friendly & helpful.
Posted 18 Oct 2018 on HotelsOk place to stay for a night, out of town location.
Comment from Hotel Management
27 Oct 2018 by James Nguyen, Hotel Management
Thank you very much for your very positive review . All of ours staff always try to our best services to our dear Guests . Pls come to stay with us again soon Mr Joseph . Also pls , notice that Chaudoc city is the best green city of the Mekong Delta of Vietnam . Very best regards. From James Nguyen . Owner
Recommended
for Everyoneby A verified traveler from USA
Family overnight stay
Posted 6 Jul 2018Nice hotel, service is great, very helpful, it is out of the main district but taxi is cheap. Beds stiff but comfortable. Rooms clean and nice.
Comment from Hotel Management
12 Jul 2018 by James, Hotel Management
Hello Sir/Mdm. Thank you vẻry much for your upbeat review re. Hoangduc hotel Chaudoc services. We always try to improve our best to serve our Dear guest. Hope to see you soon at Hoangduc hotel Chaudoc . Chaudoc is one of the Best tourist City of the Mekong Delta ò Vietnam . Wish your family all the best of 2018.
by A verified traveler
Happily segregated from the temple related chaos
Posted 7 Mar 2018 on HotelsOutside of the temple focused centre of town, this was sanctuary compared to the chaos (we visited on an auspicious weekend) experience. The hotel is medium basic, hard surfaces on the bedroom floors meant that voices and footsteps reverberated around the halls and through the bedroom door (we opted for white noise option of having the tv on). Not premium, but familiar for Vietnam, anything feels great after a 9 hour bus journey from HCMC though) No hot water in the morning. Breakfast was basic. Staff courteous. If I have to endure the journey again and if we have the whole family with us, will consider using again.
Comment from Hotel Management
12 Mar 2018 by James, Hotel Management
Thank you very much for your helpful review. We , all staffs of Hoangduc Hotel Chaudoc always listen and try to improve our best services to our guests . Hope that to see you and your partners soon next time . Best wish 2018. James / Manager .
by A verified traveler
Nice
Posted 23 Feb 2018 on HotelsGood
Comment from Hotel Management
26 Feb 2018 by James, Hotel Management
Thank toi very mụch for the perfect scores of your review ổn our services . Hoangduc Hotel Chaudoc always do best to makes all guest happy . Hợpe That to serve toi Again soon Mr Tóm. Best wish of 2018. From James /manager.
Recommended
for Everyoneby A verified traveler from San Francisco
So clean and friendly.
Posted 2 Jan 2018They go out of their way to please you 24/24. Their staff is super friendly. I felt right at home
Comment from Hotel Management
10 Jan 2018 by James, Hotel Management
Thank you vẻry much for your so possitive comment re our sẻrvices of Hoangduc Hotel chaudoc. Take cảre best for our guests is our pleasure. See you again soon Mr TONY . James- Manager
by A verified traveler from CA. USA
Avoid this hotel
Posted 21 Nov 2017Staff does not speak or understand English. Room amenities missing. No restaurants nearby. Hotel outside city limits, hard to get transportation.
Comment from Hotel Management
20 Dec 2017 by James, Hotel Management
Sorry for your negative review . Our staffs getting much better with their English . Chaudoc is a small town compared to other cities likes Cantho and Hochiminh ( Saigon) . Thêrefore ít Still try to get more night Life for Tourist. Re. Others you pointed out . If you give our Hotel another change to serve you . We ll try our Best to help you to the places you want. From Manager James.
by A verified traveler
Trying...
Posted 24 Aug 2017 on HotelsThe hotel is on the outskirts of the downtown area and a taxi to and from is needed. Couldn't tell if in safe area or not ... area looks like will be built up slowly.
The staff was very friendly though little English. They were able to understand us but could not explain to us in English and unfortunately we don't know Vietnamese.
The hotel is big, we may have been the only people staying there which made it a bIt awkward/uncomfortable. The room was large and basic we had four in it no problems there. The bathroom seemed old and toilet seat had a burn mark which made us feel like maybe not cleanest.
Comment from Hotel Management
29 Jan 2018 by Janes, Hotel Management
Thank you very much for your built up review. We ll try our best according from your advise that will give our best service to you and our guests . Have the best 2018 year . From James . Manager
by A verified traveler
Posted 22 Dec 2019 on Hotels
Comment from Hotel Management
23 Dec 2019 by James, Hotel Management
Hello Mrs Virginie. Thank you so much for your very positive review re . Our services of Hoangduc hotel Chaudoc VietNam. We ll continue giving the best to our guest . Hope you and your party soon to visit us again . Happy new year 2020. From James / Manager
by A verified traveler
Posted 5 Dec 2019
Sehr angenemes Personal. Schoene und grosse Zimmer, gutes Fruehstueck.
Comment from Hotel Management
5 Dec 2019 by James, Hotel Management
Dear Sir/Mdm. Thank you very much for your perfect review re. Service of Hoangduc hotel Chaudoc . We will keep the best services to ours guest as all time. Hope to see you soon at Hoangduc hotel . Very best regards. James Nguyên / Manager.
