Ratings based on 64 Verified Reviews

4.3 out of 5
80% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 May 2024
Great stay
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
5 out of 5
by A verified traveler

Posted 26 Mar 2024
A wonderful hotel, great atmosphere, and staff are very friendly. Great breakfast, four poster bed extremely comfortable and room is lovely. Only downside is the shower, more a trickle. Will return when visiting family..
5 out of 5
by A verified traveler from Coalville

Posted 23 Mar 2024
Another gem - great hospitality, really pleasant atmosphere. Comfortable bed, super shower, amazing bathroom mirror with integrated bluetooth speaker. Lots of history... how old is it? Good question..... really old, loads of history - tight parking. Very good breakfast too. Again, best review is that I'd go back if travelling that way again. Oh yes, almost forgot.... big telly, four poster bed, lots of interesting pictures, some ancient flagstones, some fascinating things in a display cabinet. I was told that the Norfolk Gem would have been a good pint if it had been on that night - had a Guinness and a dram instead - well stocked bar if that's your thing.
5 out of 5
by A verified traveler

Excellent

Posted 28 Jan 2024 on Hotels
A business trip where simple comforts are 'a must'. Great atmosphere in the very comfortable bar. Food is superb. The bed is very comfortable ..... I'll be back !!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2023 on Hotels
4 out of 5
by A verified traveler

A pleasant night

Posted 2 Dec 2023 on Hotels
Friendly staff, and warm room, with plenty of choices of refreshment. Good value for money. Breakfast was good but paper table cloths with marks on need changing for every customer. Stair case carpet could do with a clean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 28 Oct 2023
Lovely old property furnished in keeping with the building. Staff really nice and helpful.
4 out of 5
by A verified traveler

Cross Keys Chartteris

Posted 23 Oct 2023 on Hotels
Friendly Host and staff. Clean, and food excellent. Nothing was too much trouble and anything we asked for was done. Rooms in the process of a refurb, so will no doubt soon be upgraded.